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Networking Needs of Users and Satisfactory Network Performance National Experience

Providing technological facilities such as computer networks, IT support, and information services to universities and research institutions to increase efficiency. Users are supported by respective institutions. Addressing issues in network equipment compatibility and cyber threats. Educating users and technical staff is essential. Improving bandwidth is a top priority.

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Networking Needs of Users and Satisfactory Network Performance National Experience

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  1. Networking Needs of Users and Satisfactory Network PerformanceNational Experience The Scientific and Technical Research Council of Turkey Turkish Academic Network & Information Center ULAKBİM http://www.ulakbim.gov.tr

  2. Providing technological facilities such as computer networks, information technology support, and information and document delivery services, to meet the information requirements of universities and research institutions, and to increase the efficiency and productivity of their end users. Mission NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  3. Universities (73), their students (~500,000) and staff (~60,000), and several research institutes are the users of the network. Governmental development project. Funding entirely from the government. End users are supported by their respective institutions. We are supporting all eligible institutions. Services like caches, file repositories and mirrors are provided. Multicast, video conferencing, QoS, IP telephony are supported. IP address registry coordinated. Some Introductory Information NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  4. National Research and Education Network UlakNet NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  5. Connections to UlakNet, September 2004 NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  6. NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  7. Compare the GEANT link, understand the Turkish internal network NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  8. User Needs • SERENATE: user expectations have evolved beyond the provision of pure bandwidth towards the supply of more complex services. • This is partly true for Turkey. There is a digital-divide and unfortunately we are at the wrong side of the gap like some others in this room; poor connectivity side. • Primary user need is still high bandwidth more than ever. • Because the new applications are being tailored for high bandwidth networks, demand is increasing faster than supply. NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  9. There are two main groups of users: Managers and technicians of institutions and their respective IT departments; ‘professionals’. Scientists, students, administrative staff; ‘end users’. User Needs NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  10. Too many problems, not sufficient number of staff, unnecessarily demanding users. Due to incompatibility of different network equipments, some facilities may not work sometimes. This is normal; is your web and mail working? Number of Intrusions, viruses, worms and other problems are so high. NOCs not ready for the current work load. World according to the professionals NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  11. If really not necessary do not use rarely used facilities like multicast, QoS, etc since the technical people are not familiar with it, they are busy, no time to learn. It is easy and necessary to put every thing behind single, high, very restrictive firewall regardless of the number of users left behind. Even use NAT and disable the most of the beauties of Internet facilities; slow down the streaming, disable multicast, etc. IPv6: what is that? Solutions according to professionals NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  12. All need more bandwidth. All need web and mail. For most of them these are the only network applications. Some need P2P applications for movies and music. They don’t care about size of the files, network capacities, other users. If capacities are not sufficient (other side of the gap), if campus networks are better than national or international networks, then P2P applications are killing applications. Scientists, students, administrative staff need NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  13. Training the end users about the capabilities of the network. Educating the technical staff continuously that network is not their toy or not only for web or for P2P applications but sometimes for specific applications. Education is important because the turn over time of technical staff is short in Turkey and mostly they are leaving before learning the needs and details of their work. We need NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

  14. Thank You NATO ANW: 4th CEENet Workshop on Network Management, Chisinau, Moldova

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