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This case study delves into the transformation of workplace safety programs by the BWC, highlighting the progression from low effectiveness to comprehensive cultural change. Learn about re-tooling initiatives, education programs, cost trends, and the impact of drug-free workplace practices on premium discounts and safety outcomes.
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DELOITTE STUDY • BWC discount programs are similar to those offered in other states • In some cases credits given by BWC are much larger than in other states • Low participation • Not effective • More study needed
BWC RESPONSE • Make programs more effective and accessible • Re-tool DFWP first • Re-tooling includes benchmarking, academic research, integration with safety best practices, stakeholder involvement, performance monitoring, and actuarially-based pricing
1964-2003 • No Commitment • No Control • No Concern
2004 COMMITMENT • BWC Visit • Financial Issues • Management Buy-In • CEO Statement • BWC Programs • DFWP • Training
2004 COMMITMENT • Reasonable Suspicion Testing • Post Accident Testing • Staff Buy-In • Safety Meetings • Suggestion Boxes • Immediate Accident Reporting
2004-2008 EDUCATION AND CULTURE CHANGE • Safety Meetings • Site Administrators • One hour duration • Discuss incidents and causes • Anticipate Problems • Examine Training Films • Receive expert input from BWC Reps • Site Meetings
2004-2008/EDUCATION AND CULTURE CHANGE • Orientation and DFWP Training • Emphasize Concern for Employee • Testing to Prevent Harm • Training to Handle Work and Home Issues • Sharpening Skills to Detect Problems • Immediate Reporting of Incidents and Unusual Behavior
2004-2008/EDUCATION AND CULTURE CHANGE • Incident Reports • Emphasis on Causes and Prevention • Witness Statements • Written Record
2004-2008/EDUCATION AND CULTURE CHANGE • Transitional Work • Training Program paid for by the BWC • Program can get injured back to work within 7 days • Encourages communication with the injured • Educates supervisors on importance of getting employees back to work as soon as possible
2004-2008/EDUCATION AND CULTURE CHANGE • BWC Resources • Transitional Work Training • Expert Consultants • Shoes to prevent slipping • Training regarding lifting • Examined facilities for safety issues • Classes • Library
2004-2008/EDUCATION AND CULTURE CHANGE • BWC Discount Programs • PDP+ • DFWP • Safety Council Attendance
PENALTY-RATED TO CREDIT-RATED • Prevention • Safety = Core Value • Medical Only vs Lost Time • Handicap Reimbursement • Settlement
FREQUENCY AWARD $20,000
TRANSITIONAL WORK $13,000
DELOITTE STUDY • Luncheon program has low participation • It has not demonstrated a clear positive or negative impact on loss experience for the participants
RESPONSE • Luncheon program is ill-equipped to serve as a best practices workshop • 30 minute presentation provides ideas and inspiration
SAFETY COUNCIL LUNCHEONS $116,000
HANDICAP REIMBURSEMENT • State pays percentage of claim where claimant has pre-existing enumerated disease. • Best evidence is MRI, medical history and operation notes
HANDICAP REIMBURSEMENT $96,000+
DELOITTE STUDY • ADA makes program’s original purpose obsolete • Cost –containment benefits can be spread across all employers through lower premiums • No evidence found that employers required the provided economic relief • Terminate program
RESPONSE • No BWC response • Retain benefit for penalty-rated employers
RECLASSIFICATION • Conference with BWC representatives • Examination of new programs • Are we classified accurately? • Can a sub-classification more accurately describe the work of administrative employees?
RECLASSIFICATION • Prepared Amended Payroll Report requesting that administrative employees be classified as office workers • Workers Compensation cost for office workers is one-tenth that of social workers • $100,000 annual savings
RECLASSIFICATION $147,000+
TOTAL SAVINGS • DFWP&PDP $625,000 • AWARD $20,000 • TRANSITION $13,000 • SAFETY LUNCHEONS $116,000 • HANDICAP $96,000+ • RECLASSIFICATION $147,000+ TOTAL $1,017,000+
BENEFITS • Cost Center vs. Production Center • Evaluations
TERENCE COPELANDCOUNCIL FOR ECONOMIC OPPORTUNITIESIN GREATER CLEVELAND1228 EUCLID AVENUE CLEVELAND, OHIO 44115216-696-9077