Adequately Staffing Today’s Recreation Facilities

1. Adequately Staffing Today’s Recreation Facilities

2. It is better to train an employee and have them leave - then not train them, and have them stay!” Terry Piche is the fulltime O.R.F.A. Technical Director - dedicated to the creation, updating and delivery of professional development and operational information/sessions in the province and beyond About Your Presenter

3. About The O.R.F.A. • See handout!

4. A Brief History of Recreational Staff Selection • Little “legislative requirements” beyond the OHSA to be met • Employers are left to set their own competency expectations • Seasonal or part-time workers were the “standard” • Strong history of volunteer based operations • Looking for mechanically inclined individuals • No “real” expectation of educational competency • Predominately male orientated

5. Changing Operational Attitudes • Infrastructure shifted from stand alone facilities to multi use buildings • Higher level of technology emerged • User level of satisfaction expectation was raised • Litigation based on poor operational methods increased • Owners discovered they required a higher level of operational competency to be in place

6. Play space Building worker Recreation programs Facility operations Physical activity and healthy eating Rec/culture event planning Working with volunteers Energy conservation Risk management Custodial Dry-sport Curling maintenance Boiler/HVAC operations Custom courses Outdoor ice operations OTHER TRAINING INCLUDES

7. From: MacDonell, Raymond Sent: September 9, 2008 11:38 AM To:library@orfa.com Subject: Health and Safety info Good morning Rebecca, I am a Health and Safety Advisor with the City of Windsor.  I have a couple of questions regarding arena staff and aquatic centres. 1) Are there rules and/or guidelines specifying the health and safety training requirements for arena workers?  For example, do you have to have at least one person with defibrillator training on every shift?  What about First Aid? CPR? WHMIS? 2) Are there specifics regarding municipal swimming pool maintenance safety?  When the pool has been emptied and there are maintenance people working on the pool deck, is there a need for fall arrest devices, barricades, signage .... I thank you in advance for your time and look forward to hearing from you in this regard. Sincerely, Ray

8. General Worker Requirements • Workplace Hazardous Materials Information System • First Aid • Emergency evacuation planning • Fire Code compliance • Structural integrity evaluations through life-cycle planning and positive housekeeping activity • Working alone

9. Come with it – and/or provide it! • WHMIS – remember workplace specific training upon arrival is the employers responsibility under p/t OHSA requirements • First Aid – to what level is to be defined by the employer

10. Ice Operations! • Refrigeration – orientation, theory or p/t required standard • Ice Making Principles • Ice Equipment Safety and Operations • Housekeeping and sanitization • Plumbing, electrical and building mtc basics • Fire and emergency evacuation • Confined space

11. Aquatic Operations! • Chemical use and safety – orientation, theory or p/t required standard • Public Health Regulations • Housekeeping and sanitization • Plumbing, electrical and building mtc basics • Fire and emergency evacuation • Confined space • S. Falls

12. Park Operations! • Chemical use and safety – orientation, theory or p/t required standard • Equipment safety

13. Emerging Issues • Understanding the OER • Industry Watch – Ice Paint/backflow Protectors • Air Quality • Blade Change Procedure • Controlling Floodwater • Ice Worker Head Protection

14. New Partnerships • O.R.F.A./Red Cross/MHSA – Aquatic Operations Certification • MHSA – Supervisory Training Provider • We are on the move…

15. Conclusion and wrap-up • Q & A • Thank you!