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MANAGING PEOPLE

MANAGING PEOPLE. Management Toolbox. The National Democratic Institute. ICEBREAKER/INTRO/ GROUND RULES. Intro Ground rules Ice breaker exercise. MANAGING PEOPLE OBJECTIVES. Define aspects of a culture of success Understand steps to hiring staff and recruiting volunteers

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MANAGING PEOPLE

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  1. MANAGING PEOPLE Management Toolbox The National Democratic Institute

  2. ICEBREAKER/INTRO/ GROUND RULES • Intro • Ground rules • Ice breaker exercise

  3. MANAGING PEOPLE OBJECTIVES • Define aspects of a culture of success • Understand steps to hiring staff and recruiting volunteers • Understand the role of a manager

  4. TOPICS • Creating a culture • Hiring staff • Recruiting volunteers • Managing people • Addressing issues and letting people go

  5. KEY TERMS • Campaign/workplace culture • Volunteer • Accountability

  6. WOMEN MANAGERS

  7. CREATING A CULTURE

  8. EXAMPLE: FACEBOOK Photos: Emily Shur and Martin Schoeller for TIME

  9. EXERCISE: WHAT’S OUR CULTURE OF SUCCESS? • Hierarchy vs. flat • Autonomy vs. monitoring • Close-knit vs. independent • Casual vs. business attire • Quiet vs. open seating

  10. HIRING STAFF • Things to consider: • Stick to the budget • Well-rounded team • Good attitudes • Good attitudes! • Enthusiastic • Hard working • Committed

  11. 7 STEPS TO HIRING STAFF • Budget for it • Write the job description • Build an applicant pool • Interviews • Check references • Make an offer • Sign on the dotted line!

  12. EXERCISE: HIRING Photo: thinkpanama

  13. RECRUITING VOLUNTEERS • Why use volunteers? Photo: National Democratic Institute

  14. RECRUITING VOLUNTEERS • Why do people volunteer? • Policy • Social • Political • Opportunity • Recognition

  15. RECRUITING VOLUNTEERS • Who? • Personal network • Previous volunteers • Committed activists • How? • Ask! • Advertise • Network • Be enthusiastic! Volunteering is hard work, but can be a rewarding and enjoyable experience.

  16. EXERCISE: RECRUITING VOLUNTEERS • What does your campaign support? • Why would this person be interested in helping you achieve your goal? • What may motivate this person to join you? • What would the volunteer’s role be? • Remember! • Be Enthusiastic • Give Recognition • Be Honest

  17. MANAGING PEOPLE • Clear roles and responsibilities • Delegate • Create work plans • Train, learn, coach Photo: SiliconManiacs

  18. ADDRESSING ISSUES • Schedule a meeting immediately • Be clear and direct • Uncover the root of the problem • Set goals and follow up • Give a written warning

  19. LETTING PEOPLE GO • Do it early • Have a third party present • Be respectful • Be clear on the decision • Interpret this for other staff • Stay calm • Express understanding • Remind them of warnings • Focus on what is best for the campaign/ organization

  20. GOOD MANAGER = GOOD TEAM Photo: Lasha Shakulashvili

  21. CONCLUSION • Workplace/Campaign culture • Building a team of staff and volunteers • Managing people effectively • Dealing with problem staffers • Questions? • Feedback?

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