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Customer Presentation

Customer Presentation. Ranked Avaya’s SMB IP-PBX #1 overall. February 2004. "CRM Excellence" Award. Presented Avaya with 2003 Market Leadership Award for Total Asia Pacific iCRM. January 2004. IP Office: Evolutionary and Revolutionary ……. and Award-Winning. Hybrid. TDM. Converged.

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Customer Presentation

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  1. Customer Presentation

  2. Ranked Avaya’s SMB IP-PBX #1 overall February 2004 "CRM Excellence" Award Presented Avaya with 2003 Market Leadership Award for Total Asia Pacific iCRM January 2004 IP Office: Evolutionary and Revolutionary……. and Award-Winning Hybrid TDM Converged Best In Test,April 2004

  3. @ Companywide Communication Headquater Branch Office Companywide Communication Home Office Mobile Office

  4. Internet How Can You Take Advantage of Convergence? The Hard Way… The easy Way… PBX H.323 Gateway H.323 Gatekeeper Data Hub / Switch WAN edge device Remote Access Server DHCP Server Firewall Router Internet Access Public Voice Network PBX Data Hub Remote Access Server DataNetwork H.323 Gatekeeper DHCP Server Firewall • Single solution to purchase & install • Single management interface • Single maintenance contract Router

  5. Full telephony functionality • Functions as a key system or IP PBX • BRI, PRI, analog trunks and E1/T1 • 2 to 360 extensions • Analog, digital, IP and wireless terminals • Voicemail & auto attendant • Hunt groups and automatic call distribution (ACD) • Alternate call routing • VoIP & Q.Sig networking • Conference bridge--up to 64 parties simultaneously in many combinations Voicemail It’s a Voice Communications Solution ISDN/ PSTN

  6. ISP Internet Access Internet Network Server hosting website Remote Access Server ISDN/T1 / E1 WAN Remote Office Router Remote Office It’s a Data Communications Solution Analog Modem Mobile Phone ISDN dial-up,Leased-line or xDSL GSMTDMACDMA ISDN Router ISDN TA

  7. Internet ISP 64k - 2Mb Leasedline or DSL ISDN 10/100M Ethernet ISDN Dial-up Web Server It’s an Internet Access System • Secure, dial-up connectivity over digital lines • Multiple user access over single link (NAT) • Extra channels activated when required for more bandwidth (ML-PPP) • Internet access over fixed, leased-line (Frame Relay or PPP) up to 2Mb (useful if hosting your own web site) • Services quotas and time profiles to control costs

  8. Web Access E Mail SNMP IP Office as a Firewall • Integral firewall built-in to IP Office • Pre-configured & easy to use Windows Management interface • Secures your network by filtering out specific activities (e.g. SNMP traffic, SMTP & POP for email or HTTP for web) • IP Office also support services quotas to control usage and costs  Internet

  9. IP406v2 Office The IP Office Family IP412 Office IP Office Small Office Edition

  10. IP406v2 Office The IP Office Family • Up to 28 analog, digital or IP Extentions • Up to 12 trunks • Integrated Voicemail and Auto Attendant • 802.11b Wireless Access Point IP412 Office IP Office Small Office Edition

  11. IP406v2 Office The IP Office Family • Up to 190 analog and digital Extentions • Up to 90 trunks • IP capabilities with extention modules • Integrated WAN-Port • Conference Bridge for up to 64 parties, Messaging, Contact Center, etc. IP412 Office IP Office Small Office Edition

  12. IP406v2 Office The IP Office Family • Up to 360 analog and digital Extentions • Up to 120 trunks • IP capabilities with extention modules • Integrated WAN-Port • Conference Bridge for up to 2 x 64 parties, Messaging, Contact Center, etc. IP412 Office IP Office Small Office Edition

  13. IP400 Internal Trunk Cards • Internal trunk cards are put into the basic unit. The following versions are available: • IP400 Office Quad BRI (4 * So) • IP400 Office PRI E1 (1 * S2M) • IP400 Office Dual PRI E1 (2 * S2M) • IP400 Office Quad Analogue Trunk (4 * HKZ)

  14. IP406v2: up to 6 Expansion modules • IP412: up to 12 Expansion modules IP400 Expansion Modules • Analog Trunks • 16 Loop Start • 2 powerfail circuits • Digital Terminal • 16 or 30 Extentions • Series 54xx • Analog Terminals • 8, 16 or 30 Extentions • Analog Terminals / Group 4 Fax / Modem / Wireless • ISDN Devices • 8 x S0 • ISDN Terminals / Fax / Video

  15. IP Office – Scalability

  16. IP- Series 56xx 5601 5602 5610 EU24 5420 T3 Terminals with release 3.1 5620 EU24 Table and Wall mounted Terminals digital Series 54xx 5410 5402 Flexibility through a braod spectrum of digital and IP Terminals

  17. IP Softphone • IP Office Communication via LAN • No physical telephone needed • Talk via USB Hand-/ Headset • Broad range of features (e.g. partners, call diversion, missed calls, …)

  18. Centralized Management VoiceMail IP Office Manager ISDN/ PSTN ISDN S0/S2M, HKZ or WAN • Remote programming • Remote activation of license keys • Remote diagnostics • Remote back-up of configuration files • Proactive SNMP polling/alarms VoiceMail Pro LAN

  19. Core Software LAN Based Applications 2 to 360 Extension PBX Voicemail Internet Access Router,RIP-2 Protocol support Computer Telephony ISDN & Analog Trunks Unified Messaging LAN Hub/Switch Operator Positions Remote Access Server Auto Attendant Firewall Contact Center Suite H.323 Gateway & Gatekeeper Conferencing Suite IP Telephony IP Office: a Solutions Platform VPN support

  20. Phone Manager lite Phone Manager pro SoftConsole Conferencing Center Voicemail pro Call Center It’s an Applications platform

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