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Disclaimer • Check with your professional consultants (legal, financial, HR, etc.) to obtain specific information pertaining to your company. • This information is not meant to direct you on how to address any specific issues. • Antitrust–compliance policy adherence. http://myscrs.org/24-revision-v1/policies/antitrust-compliance-policy/
Beach Rules • Picnic lunch on the beach • Sponsor & CRO representative at each table • Table 45 changed to Eli Lilly • Map in your program – pg 8 & 9 • Roundtables • 1:45 – 2:30 • 2:45 – 3:30 • 3:45 – 4:30 • Receptions & Eagle Award Gala • Meet up for breakfast 8 – 9:20am
Goggle was originally named? • Find It • Sum Up • Back Rub • Dig It
Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, “What’s in it for me?” - Brian Tracy
What We All Know • Too Long • Too Expensive • Too Unpredictable
What We All Want Time Predictability Cost Quality
What We All Need Quality Data Reliability Speed Enrollment
Cycle Time for Multisite Clinical Trials in the United States • Retrospective study • 19 organizations submitted data • 5,396 studies were submitted • 10,673 line of data submitted • About ½ of the data unusable • despite some steep intervention CTTI – Diana Abbott, Robert Califf, Briggs Morrison, Jean Bolte, Swati Chakraborty
Conclusion • We are not collecting standardized measures of cycle times … to support evidence-base health care, standard measures should be developed…
Where We All Need To Go - Together • Establish Global Industry Standards • Sites and the Rest of You Too • Determine What’s Important • Compliance & Business Operations • Relationship of the metrics • Then we’ll talk about all the rest… • i.e. accreditation, etc.
Site Terminology & Metrics Business Foundation • Human Resource • Facility & Equipment • Business Development & Marketing • Quality • Finances • Commitment
Site Terminology & Metrics Opportunity • First learn of the study – study decision for your site • Feasibility • Pre-site Visit
Site Terminology & Metrics Pre-Study • Site Selection – Study Activation • Budget & Contract • Regulatory Submission • Recruitment Plan • Training • PI Meeting • Source Document Development • Equipment/Supplies/IP Management
Site Terminology & Metrics Enrollment • Site Activation-Study Enrollment Ends • Screening • Consenting • Randomization • Retention • Data Management • Control of • Supplies/inventory • IP • Regulatory Management
Site Terminology & Metrics Follow-Up • Enrollment Ends – LPLV • Retention • Data management • Control of inventory • Control of IP • Regulatory management
Site Terminology & Metrics Close-Out • LPLV - Study Close Our Visit • Data Management • Control/Return of Inventory/IP • Regulatory close out • Achieved
5 Standard Site Terms • Opportunity • Pre-Study • Enrolling • Follow-Up • Close-Out
Summit Survey Demographics Academic Sites 8%Hospital Sites 29%Private Practices 39%Sand-alone research centers 25% ______________________________________________________________________________________ Investigators 39%Site Manager/Director/VP 26%Coordinators 19%
Geographic Distribution • North America 54% • Europe 30% • South America 8% • Asia-Pacific 3% • Other 5%
Summit Survey Results 354 sites • 29% SCRS members • 20% Summit attendees, but not SCRS members Statically, SCRS members have sites that have been in business for more years than non-SCRS members (χ²: 7.89; p=0.05)
Data Referenced Beyond The Summit Survey • Provided un-blinded
Business Foundation – Step 1 • Human Resource • Facility & Equipment • Business Development & Marketing • Quality • Finances • Commitment
Interviewing Practice Alwayscheck references • 78% • 60% Site Solutions Summit Survey 2012 n = 142 & Site Solutions Summit 2013 n=146
Now That They’re Hired 2012 2013 Have a formal orientationprogram 62% 51% Do not always follow theorientation program 22% 73% Site Solutions Summit Survey 2012 n = 142 & Site Solutions Summit 2013 n = 146
Certification of Site Staff Site Solutions Summit Sponsor/CRO Survey 2011 n = 35, 2012 n=151 & Site Solutions Summit Site Survey 2011 n = 141 & Site Solutions Summit 2013 n = 129
Sites That Have a QA, Auditing Process • 74% QA ongoing studies 37% Always 29% Often 23% Sometimes 11% Rarely 1% Never Site Solutions Summit Survey 2012 n = 115
Best Describes Your QA System • 37% Staff review each others work • 24% One designated person • 14% Work closely with the CRAs • 6% Want to, but can’t fine the money • 4% Hire an outside firm Site Solutions Summit Survey 2012 n = 115
Percent of Sites You Work With That You Think Are Audit Ready? • <25% 32% • 26-50% 32% • 51-75% 29% • 75%+ 7% Sponsor/CRO Site Solutions Summit Survey 2012, n=149
Opportunity – Step 2 • First learn of the study – study decision for your site • Feasibility • Pre-site Visit
EMR Realties • 51% Have an EMR system • 78% Use it during the feasibility process to identify potential subjects • 96% SCRS Members use it during feasibility • 44% Flag identified potential records • 27% don’t have that capabilities • 22% do not flag charts • 8% are unsure if they do • 67% SCRS members flag charts Site Solutions Summit 2013 n=181
Feasibility Investment Site Solutions Summit 2013 n =181
Conversion Rate 2013 80% of studies pursued were awarded 2012 70% of studies pursued were awarded Site Solutions Summit Survey 2012 n=119, 2013 n = 181
Study Load Statistically, a greater number of SCRS member sites were likely to be involved in higher study loads (>11) than non-SCRS members (χ²: 11.98, p<0.05) Site Solutions Summit 2013 n = 181
Pre-Study – Step 2 • Site Selection – Study Activation • Budget & Contract • Regulatory Submission • Recruitment Plan • Training • PI Meeting • Source Document Development • Equipment/Supplies/IP Management
Cycle Times (days) *Unclear if the IRB contact is submission or approval, those that reported the name of the IRB mostly listed central IRBs 2013 SCRS Survey
Summary: IRB, Site Activation, Visits • Statistically, SCRS members were more likely to be quicker from IRB contact to site activation than non-SCRS members (r=0.65, p<0.05) • Statistically, there was no difference in the cycle times between SCRS and non-SCRS members for other aspects of site action and patient visits. (r=0.12, p>0.05)
Multi Tasking Budget, Contract & Reg Docs Simultaneously • Yes 61% • Sometime 31% • No 8% Site Solutions Summit 2013 n =108
On average how many working days does it take a site to return a budget & contract? – Sponsors & CROs Only • 0-5 days • 6-10 days • 11-15 days • 16-21 days • 21+ days
Budget & Contract Cycle Time Site Solutions Summit 2013 n = 108
Implication of Cross Indemnification • No extra time required 47% • More than 2 weeks 32% • More than a month 9% • Deal breaker, won’t sign 12% • SCRS Members 19% • Non member 8% Site Solutions Summit 2013 n=108
Accepts First Study Budget Offer Site Solutions Summit 2013 n=106
What Do You Think?Best Negotiation Tips • Provide additional justificationof costs • Provide additional justificationofstaff costs • Escalate to a more senior staff person • Have the PI involved & escalate the issue • Provide past performance metrics • Walk away (or indicate strongly you will)
How Are Your Negotiation Skills? Site Solutions Summit n=141
Successful Negotiation Actions • 51% Provide additional justification of costs • 17% Provide additional justification of staff costs • 13% Have the PI involved & escalate the issue • 11% Provide past performance metrics Site Solutions Summit 2013 n = 181
Non-Refundable Payment,Why? • Lack of monthly paymentandthis is a way to frontloadcash requirement • To recuperate start up costs • Seldom request it because we can never get it
Now The TruthNon-Refundable Payment 64% To recuperate start up costs 18% Lack of monthly payment and this is way to front load cash requirement 8% Seldom request, we can never get it SCRS Members 5% Non members 11% Site Solutions Summit n=108
First Payment • 57% non-refundable/administrative fee • 24% have “refundable” advances CFS Financial n = 11,472 studies