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Learn about the lifecycle and solutions for Saudi Aramco's document management, including tools, challenges, business case, and summary.
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Document ManagementLifecycle and SolutionsPresented By: Aiman Mufti
Purpose To present Saudi Aramco’s Document Management Lifecycle and its supported solutions
Preview • Definitions • Lifecycle Overview • Tools and Technologies • Challenges and Difficulties • Business Case • Summary
Definitions Workers Work e-Workplace Is fundamentally about knowledge workers and the way in which they achieve their work objectives in a collaborative environment. Working Workplace
Reviewing Approving Authoring Publishing Archiving Revision Lifecycle
ERP e-Workplace Content Management Integrated Technologies Search Engine eForm Workflow Engine Imaging Interface Engine Approval Authority Engine
Integrated Tools • eForms • Manual Fill & Print • Manual Fill, Verify & Print • Auto Fill, Verify & Print • Auto Fill, Verify, Save & Print • Auto Fill, Verify, Save, Sign & Process • Imaging • Scan • Image Processing & Auto-Correction • Index – OCR • Automated Text Categorization • Release
Integrated Tools • Content Management • Authoring • Annotation and Comments • Manipulation (Semantic): Versioning, Reserving, Rendering • Scheduling • Publishing • Archiving • Approval Authority Engine • Chief Position Directory • Biometric Digital Signature
Integrated Tools • Workflow • Serial vs Parallel • Ad-hoc • Segregation of Duties • BPM & BPS • Interface Engine • XML Base Engine • Web Services • Secure P2P Interface • Bandwidth analysis agent
Challenges • Change Management • “On-demand” • Document Classification & Retention • Experience & Skills • Arabization
Profit Expenses Cost Time Business Case: Corporate Correspondence Management System 2-3%Correspondences are lost 19 Copies are made from each correspondence 20 min/dayLooking for paper/info $120–150 Average cost of finding and replacing a misplaced correspondence $100/year Real-estate cost of a filing cabinet $20 Spent on labor to file a correspondence. (Price Waterhouse) $250 Spent on labor to search for lost correspondence $75 Spent in labor to process a correspondence. (Gartner Group)
Business Case: Corporate Correspondence Management System • Cost-effective Integrated Mailing Services Across the Organization • Intelligent & Secure Mailing • User Profiles and Agents • Paperless Environment • Reduce Time for Review Processing • Improved Control of Review Cycle • Accessible by Authorized Users From any Location • On-line Reports and Audit Trails
Summary • Defined e-Workplace (4 Ws) • Lifecycle Overview • Tools and Technologies • Challenges and Difficulties • Business Case: CCMS
Q&A Thank you