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Show Me the Money. Getting Results From the Whole Organization Means It ’ s Not Just About the Environment. Panel Presentation & Discussion. Getting Results from the Whole Organization: ANAB Moves Toward Integration of Standards-based Management Systems. Should You?
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Show Me the Money Getting Results From the Whole Organization Means It’s Not Just About the Environment
Panel Presentation & Discussion • Getting Results from the Whole Organization: ANAB Moves Toward Integration of Standards-based Management Systems. Should You? • Chris Spire, QEPPresident, Spire Environmental Consulting • Be Careful Who You Listen To • Douglas B. Johnson, Ph.D. President, Environmental Intelligence Inc. • Getting Results: Show Management the Money • Sandra B. Austin and Michael G. Coleman, Ph.D. Principals, The Coleman Austin Group, Inc.
Question: HAVE YOU EVER DRIVEN YOUR CAR OVER THE SPEED LIMIT?
Why? • IMPATIENT? • CARELESS? • LOW RISK OF GETTING CAUGHT BY THE SPEED POLICE?
Management thinks… THEY WANT US TO DO WHAT? …THAT WILL COST A $ZILLION! HOW MANY MORE WIDGETS WILL WE HAVE TO MAKE TO PAY FOR THAT?!?
Helping or hurting… DO YOU THINK LIKE MANAGEMENT? IF NOT, YOU ARE LIKELY PERCEIVED WITH A NEGATIVE BIAS… …A NECESSARY EVIL!
WE FACE THE “SPEED POLICE” COMPANIES FACE THE “COMPLIANCE POLICE”
UNLESS THERE IS A BUSINESS REASON TO COMPLY… COMPANIES WILL PUSH THE LIMIT …JUST LIKE US!
So let’s talk business: A COMPANY EXISTS TO MAKE A PROFIT. THIS IS GOOD! PROFITS = JOBS = FUNDING (For things like “environmental” initiatives)
So how can we have the best of both worlds? WE WOULD ALL BE MORE EFFECTIVE IF WE SPOKE THE SAME LANGUAGE AND APPLIED UNIVERSAL MEASURES
The measures that run a business: THE LANGUAGE OF MANAGEMENT IS THE LANGUAGE OF RESULTS: 1. RISK 2. COSTS 3. CYCLE TIME 4. REWORK 5. PROFITS
IN YOUR COMMUNITY, DO YOU THINK ABOUT REDUCING TIME & REWORK?ABOUT INCREASING PROFITS?
REDUCE CYCLE TIME & REWORK ACROSS THESE SILOS.CONVERT RESULTS TO $ SAVINGS…A BUSINESS CASE.SHOW THEM THE MONEY!
• SPEAK THEIR LANGUAGES • PARTNER…DON’T EDICT • PRODUCE RESULTS…MEET MEASURES
IN SHORT, YOU MUST WORK AS ONE PROFITABLE COMPANY IMPLEMENT CROSS-FUNCTIONAL & CROSS-SILO QUALITY TOOLS FOR INNOVATION PROBLEM SOLVING STANDARDS & ACCOUNTABILITY
Let’s be clear… THIS DOES NOT MEAN: ESQ with R&D/New Prod Development, then… ESH with Operations, then… IS with Sales & Marketing, then… NOR DOES IT MEAN: R&D/New Prod Development with Operations without ESQ Operations with Purchasing without ESH Etc.
DO NOT SUB-OPTIMIZE THE COMPANY BY ONLY IMPROVING YOUR SILO IMPROVE THE BUSINESS IMPROVE THE PERCEPTION
“HOW TO” SHOW MANAGEMENT THE MONEY A SIMPLE BUSINESS CASE FOR “XYZ” • “XYZ” REDUCES FINANCIAL RISK BY $____ • “XYZ” AVOIDS POTENTIAL COSTS BY $____ • “XYZ” REDUCES CYCLETIME BY ____, SAVING $____ • “XYZ” REDUCES REWORK BY ____, SAVING $____ • “XYZ” WILL INCREASE PROFITS BY $____
SHOWING MANAGEMENT THE MONEY GETS RESULTS!GETTING RESULTS SHOWS MANAGEMENT THE MONEY!