Business Continuity: Disaster in the Workplace Tabletop Exercise

Business Continuity: Disaster in the WorkplaceTabletop Exercise Date Location Exercise Presentation Publish Date: month, year Business Continuity: Disaster in the Workplace

Welcome & Introductions Business Continuity: Disaster in the Workplace

Administration • Registration • Exits and Restrooms • Emergency Evacuation • Cell Phones/Pagers • Participant Feedback Forms • Situation Manual (SitMan) Rules • Questions Business Continuity: Disaster in the Workplace

Exercise Schedule 11:30 Registration 12:00 Welcome and Introductions 12:15 Pre-Exercise Seminar: Business information & Emergency Procedures overview 12:45Exercise Briefing 1:15 Module 1: Initial Notification 2:15 Module 2: Response 3:15 Module 3: Business Continuity 4:15 The Way Forward 4:30 End of Exercise Business Continuity: Disaster in the Workplace

Pre-Exercise Seminar Business information and emergency procedures overview Speaker(s): • Name/Title Business Continuity: Disaster in the Workplace

Company nameProfile • # facilities • # employees • # generators • Info • Info Business Continuity: Disaster in the Workplace

Company nameResponse Plan Business Continuity: Disaster in the Workplace

Map Overview • Insert zoomed out map of the area in which the business resides showing roads and near by cities. The map below is just an example: Business Continuity: Disaster in the Workplace

Map Zoom • Insert zoomed in map of the area in which the business resides showing near by roads. The map below is just an example: Business Continuity: Disaster in the Workplace

Exercise Briefing Business Continuity: Disaster in the Workplace

Overview • We will utilize a facilitated discussion and multimedia format. • This exercise emphasizes the role of the business, local agencies/organizations, first responders, state and federal agencies in response to a disaster in the workplace incident. • Policies, processes, and decisionmaking are more important than minute details. Business Continuity: Disaster in the Workplace

Scope • Private, public and partner organizations. • 3-4 hour facilitated discussion TTX: • Module 1: Initial Notification • Module 2: Response • Module 3: Business Continuity Business Continuity: Disaster in the Workplace

Scope (continued) • Each module includes: • Open and active facilitated discussion • Facilitator-led multimedia format • Situation updates • Discussion of various issues Business Continuity: Disaster in the Workplace

Participants Players: discuss what their responses would be to the situation presented on the basis of their knowledge of response procedures, current plans and procedures, and insights derived from training. Facilitators: provide situation updates and moderate discussions. They also provide additional information or resolve questions as required. Evaluators: are assigned to observe and evaluate certain objectives during the exercise. Their primary role is to document the players’ discussions, including how and if those discussions conform to written and established procedures. Business Continuity: Disaster in the Workplace

Participants Observers: are limited to observing the exercise. They do not directly participate in the facilitated or moderated discussions. Scribe: makes a written record of all moderated discussions and the participant “hot wash” discussion to provide the outcomes from the exercise.. Business Continuity: Disaster in the Workplace

Participants • NAME Business • Executive Leadership, Human Resources, Facilities and Maintenance, Security, Financial, Information Technology • NAME Fire / EMS • NAME County EMA • NAME Police Department • NAME Gas Utility Company • * other relevant partners Business Continuity: Disaster in the Workplace

Purpose • To provide participants an opportunity to evaluate current response concepts, plans, and capabilities for a response to a disaster in the workplace. • Focus on command and coordination, critical decision making, notifications, and integration of private, local and state assets necessary to save lives and protect health and safety. • The role of coordination and information sharing strategies will be critical to the overall response effort. Business Continuity: Disaster in the Workplace

Objectives The following objectives were selected: • Incident Assessment and Notification • Population/Critical Systems Protective Actions • Business Continuity Business Continuity: Disaster in the Workplace

Exercise Guidelines • This is an open, low-stress, no-fault environment; varying viewpoints, and even disagreements, are expected. • Responses are based on the current plans and capabilities of each agency or organization. Business Continuity: Disaster in the Workplace

Exercise Guidelines • Decisions are not precedent setting; consider different approaches and suggest improvements. • Slow-paced problem solving will be used. • Players are encouraged to discuss issues indepth. Business Continuity: Disaster in the Workplace

Assumptions & Artificialities • The scenario is plausible, and events occur as they are presented. • There are no trick questions or hidden agendas. • All players receive information at the same time. Business Continuity: Disaster in the Workplace

Start Exercise Business Continuity: Disaster in the Workplace

Module 1 initial Notification Business Continuity: Disaster in the Workplace

Initial Notification • SCENARIO: On Day, Month Year at 12:00 pm an employee reported smelling a strong odor of natural gas near the front entrance. Shortly thereafter a contract vendor reported a gas leak near the front entrance, leaking into building. A critical gas line valve, buried under concrete, was hit while boring for optic cable line and the utility company is unable to immediately plug the line. Business Continuity: Disaster in the Workplace

Key Issues • Initial gas leak detected, 45lb pressure • Outside temperature * Fahrenheit • No explosion • Gas leak at front lobby and in building Business Continuity: Disaster in the Workplace

Module 1Facilitated Discussion Business Continuity: Disaster in the Workplace

MAP OVERVIEW • Insert zoomed in map of the business layout. The map below is just an example: Business Continuity: Disaster in the Workplace

Company name • Insert zoomed in map of the business layout. The map below is just an example: Business Continuity: Disaster in the Workplace

Discussion Questions • What actions have you taken to prepare for a disaster (ie. plans, training, exercises)? • What internal resources do you need to engage in order to develop response plans, checklists or notification lists for an event? • Would you evacuate the building(s)? How? Who makes the decision? • Has an alternate work location been determined? Business Continuity: Disaster in the Workplace

Discussion Questions • Authorization to let employees leave? How? • How do you notify employees who are off campus? At lunch, etc…? • How are visitors/non-employees accounted for? • Do generators need to be shut off to reduce spark hazard? How? • Where are smoking areas in proximity to the gas leak? Other ignition hazards? Business Continuity: Disaster in the Workplace

Module 2 Response Business Continuity: Disaster in the Workplace

Response The time is now 12:15 pm. 911 flooded with calls from persons in the business, media outlets and other concerned persons. There are dozens of first responders on-scene from local and state agencies. Multiple people are asking who’s in charge of the response due to a multi-agency presence. Business Continuity: Disaster in the Workplace

Key Issues • Fifteen minutes have elapsed. • First responders are on-scene. • Multiple employees reporting symptoms due to gas leak. • No heating or cooling systems in the building. Business Continuity: Disaster in the Workplace

Module 2 Facilitated Discussion Business Continuity: Disaster in the Workplace

Discussion Questions • What are your priorities at this point? • How are you gaining situational awareness and sharing information? • What information do local responders need? • Who will you be coordinating with at this point and who may be reaching out to you for assistance? • What public information and risk communication messages should be disseminated at this point? Business Continuity: Disaster in the Workplace

Discussion Questions • How do you maintain business operations while responding to the event? • Will a company representative be in the Incident Command Post? Who will back up the primary representative(s)? • What role will the Local Emergency Management play? • What role will the Public Utilities play? Business Continuity: Disaster in the Workplace

Module 3 Business Continuity Business Continuity: Disaster in the Workplace

Scenario The time is now 4:00 pm. Building is expected to be out of commission for at least 3 days. The economic impact to the company is expected to be significant. Employees are concerned for their safety. Media wants more information and is willing to do what they need to get the information. Business Continuity: Disaster in the Workplace

Key Issues • The building will be out of commission for at least 3 days. • It is nearing the end of the work day. • Employees are concerned for their safety. Business Continuity: Disaster in the Workplace

Module 3Facilitated Discussion Business Continuity: Disaster in the Workplace

Discussion Questions • What are your priorities at this point? • What public information messages should be disseminated? • Will you require alternate work locations? Who will get priority? Business Continuity: Disaster in the Workplace

Discussion Questions • What is the contingency plan for IT and data management? • When will it be safe to reoccupy the building? How will it be communicated? • What issues will result from the transformation from response to recovery operations? What partners might you need to include during the recovery? Business Continuity: Disaster in the Workplace

The Path Forward Business Continuity: Disaster in the Workplace

Discussion Questions • What is the most important thing you learned today in terms of managing this incident? • What information do you need to make informed decisions? • How will you evaluate our protocols, policies and procedures based on your participation in this exercise? • What top three actions should be taken to ensure proper incident management based on what you have learned from this exercise? Business Continuity: Disaster in the Workplace

Closing Remarks Business Continuity: Disaster in the Workplace

On behalf of theExercise Planning TeamTHANK YOUfor your participation! A product of the: Business Continuity: Disaster in the Workplace

Business Continuity: Disaster in the Workplace Tabletop Exercise