How to organize an efficient cross border SAP implementation project in Russia

1. How to organize an efficient cross border SAP implementation project in Russia September 29, 2010 Braas – DSK 1

2. MONIER – FACTS AND FIGURES • 133 production sites in 33 countries • Business activities in 40 countries • Global headcount 8894 • Net sales 2010 – 1 280 500 000 euros MONIER OFFERS • Roofing tiles • Roofing components • Roofing systems • Insulation • Solar thermal and photovoltaic systems • Chimney systems • Ventilation systems

3. BRAAS – DSK 1 FACTS AND FIGURES • Sales Volume 1 000 000 sq. m • Net Sales 15 mio. EUR • Number of plants 2 • Number of branches 3 • Production Capacity 2 - 2,5 mio. sq.m. • Market Share in Concrete Tiles > 70% • Number of employees 150 • Share of Monier 67% • Share of DSK-1 33%

4. ERP System Evolution at DSK-1 • 1996 – 1999 COS/Westernacher (AS400) + BEST (MS DOS) • Implemented Functional Modules : Logistics/Local Accounting/ • Wages • Number of users: : 6 • Number of locations : 1 • 1999 – 2003 Concorde XAL • Implemented Functional Modules : General Ledger/Debitors • Creditors/Fixed Assets/Wages • Number of users : 10 • Number of locations : 1 • 2004 – 2010 Axapta 3.0 • Implemented Functional Modules : General Ledger/Debitors • Creditors/Fixed Assets • Personell & Wages • Number of users : 26 • Number of locations : 4 • Systems hosted internall • Application support organized via an external partner

5. Why SAP ? SAP is the standard ERP solution for MONIER as a basis for further process harmonization and shared solutions • Not using SAP has to be released by Group IS/IT • Migration towards SAP when replacing existing solution always have to be considered • Local ERP solutions are only allowed when SAP is not applicable • MONIER IS/IT STANDARDS

6. MONIER ERP Landscape WESTERN EUROPE EASTERN EUROPE ASIA PACIFIC SAP SAP SAP Local Solution Local Solution Germany France UK Italy Benelux Scandinavia Baltic Central Europe Thailand Japan China Indonesia Malasya India Philippines Poland Russia Ukraine Turkey SOUTH AFRICA Local Solution

7. MONIER Customer Center of Expertise The Monier SAP CCoE is certified with 91 points out of 100. This is an excellent result compared to other certified SAPcustomers. It is settled in the upper third of the meanwhile morethan 1000 worldwide certified CcoEs” (SAP)

8. Situation before the Project Eastern Europe Poland: • 10 years of stable SAP operation • In-house hosting and system administration • Long term successful external partner relationship for system support and development Russia: • 6 years of Axapta (MS Business Solution) deployment • A system upgrade decision is pending • Dissatisfaction with an overall system performance, capabilities and running costs • Dissatisfaction with the partner responsible for system support and development Ukraine: • No ERP system in place

9. Drivers for the Project • Braas DSK-1 internal drivers • Axapta has been running since more than 6 years without any upgrade • Growing dissatisfaction with an overall system performance • Axapta upgrade is very expensive due to many system modifications • Group drivers • Group Initiative for ERP Platforms • Available Polish SAP Platform and v. good experiences from Poland and Multi-client approach of ONE SAP in West Europe

10. SAP Architecture- ONE client -- Multi company approach - Poland Russia Ukraine Application Infra Structure Standardized localprocesses Local Application Support and Development viaLocal Partners One SAP System on One Server with In House Hosting (Poland) Applications(Cross-client Customizing and Solutions) One CommonIT Language Data Structure(Cross-client Repository) Database Operating System Hardware -- Server

11. SAP Architecture- Multi client - Application Infra Structure Poland Russia Ukraine Multi localProcesses Local Application Support and Development viaLocal Partners One SAP System on One Server with In House Hosting (Poland) Applications(Cross-client Customizing and Solutions) One CommonIT Language Data Structure(Cross-client Repository) Database Operating System Hardware -- Server

12. SAP Architecture evaluation- Conclusions - Multi client approach Multi company code approach Pros • Ensuring high flexibility, stability • Operational cost optimized solution • Reduced to minimum coordination costs • Good practice sharing possible not requiring sharing of business process • System operational stability and reflecting the Monier’s business need confirmed by west European successful approach • Authorization concept enables complete business data segregation (supports Joint Venture situation) Cons • Cross client business data aggregation possible only through third tools Pros • Optimal platform for cross country shared services • Platform for one business process – immediate practice sharing • Deep process standardization ensured via system architecture Cons • High costs of coordination and governance • Lower flexibility to react on local needs • Difficult to achieve local commitment for initial data harmonization and future governance • Cultural and language issues in highly integrated system SAP Multi client approach is strongly recommend

13. Fast Track Implementation- Methodology - • SAP Release ERP 6.0 as the basis for further roll out • Implementation of the ERP common IT language in the shared SAP environment • Copy of the Polish client • Business process coverage is a prerequisite for an efficient client copy • Good practices in all relevant fields of reporting and logistic will be taken over • Implementation of legal adjustment of Russian • Adaptation of business process at SAP level only if definitely needed • Data migration • Local Infrastructure implementation (WAN Upgrade, SAP Client rollout, etc)

14. Fast Track Implementation- General Approach - SAP Multi Client “Client Copy Poland" SAP Training of Russian Key users Start: X SAP Implementation and Customization for Russia Migration Training End User Go-live End: X Both phases to run simultaneously with continuous iteration Business Process Design Russia

15. Project Phases • Project preparation and prototype documentation • Knowledge transfer and Delta blueprint • Customizing • Key user training • Integration test 1 • Enhancement realization • Integration test 2 • Final preparation • Go live and initial support

16. Project General Information

17. ERP Project Success Statistics Standish Group

18. Project Organization • MONIER GROUP • Steering Committee • Escalation • Process definitions • SAP Multi-client know-how counterpart MONIER RUSSIA MONIER POLAND System change coordination based on agreed “project” operational processes • BRAAS – DSK 1 • Project lead: D. Kriukov • Key-User concept • MONIER SP. Z O.O. • Hosting partner • Solution and know-how counterpart Project coordination Standard support ALPE (fixed prise project) System Know-How Transfer Secured via implem. contract PLAUT (Strategic partner for Monier Poland)

19. Project Team Project Manager Module Managers FI CO MM/SD 10 Key Users

20. Project Budget • Implementation • Infrastructure • Licenses

21. Project Status Controll • Weekly Status Meetings • Fixing all Project delays and problems • Fast reaction • Steering Committee • CEO involvement

22. Master Data Migration • Key users responsible for preparation • Labour intensive work • Thorough data verification

23. Key User Training • Just before Integration test 1

24. Integration tests 1 and 2 • Real data • Personal responsibility

25. Data Migration • Several days if possible

26. Go Live and Initial Support • 1 – 2 month obligatory

27. Project results • MONIER Group ERP Standarts conformity • Reliable and comparable information for Group Management • Fast period closing (RAS and IFRS)