BRUFC M&J Membership Survey 2013/14

1. BRUFC M&J Membership Survey2013/14

2. Purpose of Survey • Effective organisations, whether they are banks, supermarkets, hospitals or girl guide groups, engage and listen to their membership. They do this for a number of reasons including: • To actively engage their stakeholders and to demonstrate that they are listening to their views • To get feedback in order to improve their offer/practices

3. Notes • Paraphrased where appropriate • Avoided mentioning individuals • Did not submit a return myself • 41 returns in total

4. Mini/Midi Players (13 returns) The club is good at/does well:

5. Mini/Midi Players • (13 returns) • The club is good at/does well: • Playing matches against other clubs x7 • The coaches x6 • After match food x5 • The games we play during training x5 • Community/friendly club x4 • Making new friends x3 • Kind coaches x3

6. Mini/Midi Players • (13 returns) • The club is good at/does well: • The club house • Coaching with discipline • The kit • The Christmas party • Being with my brother

7. Mini/Midi Players • (13 returns) • The club could improve: • Aspects of coaching x3 • Too much standing around at times x2 • More variety for post-match food x2 • Permanently marked pitches x2 • A longer season x2 • The toilets x2

8. Mini/Midi Players • (13 returns) • The club could improve: • More help to improve my passing • More tackling • More obstacle courses • More matches

9. Parents of Minis/Midis (14 returns) The club is good at/does well:

10. Parents of Minis/Midis • (14 returns) • The club is good at/does well: • Friendly family atmosphere x8 • Team ethics/values x3 • Safety & First Aid x3 • The coaches x3 • Coaching x3 • The kitchen and Sunday food x2

11. Parents of Minis/Midis • (14 returns) • The club is good at/does well: • Small squad – plenty of game time • Website communications • Kit & equipment • Trying to train and play during poor weather • Communications • Christmas party • Making rugby fun for children • Approachable committee members • Local

12. Parents of Minis/Midis (14 returns) The club could improve:

13. Parents of Minis/Midis • (14 returns) • The club could improve: • Variable quality of coaching x6 • Leadership/support for inexperienced coaches and organisation of section x4 • Communications with parents about fixtures x4 • Recruitment of more players/better x4 • Facilities/club house x3 • Greater promotion of the clubs activities x2 • Need a better club shop e.g. more accessible X2

14. Parents of Minis/Midis • (14 returns) • The club could improve: • More fixtures • Better drainage • More social events/opportunities • Rugby events e.g. camps/trips • Match reporting and photos • Management of playing spaces • Fundraising • More offers of England tickets • End of year presentation for minis • More space for training and matches • Following up on membership fees • Getting senior players to help with younger ones as role models • Membership form should be available at the club house • Greater participation of parents • Involving minis in the seniors games e.g. mascots • Need to strategically think about how to develop the club from the bottom up • A weekly training fee in addition to membership • The club is cliquey

15. Junior Player and Parents (5 returns combined – one team?) The club is good at/does well:

16. Junior Player and Parents • (5 returns combined – one team?) • The club is good at/does well: • The coaching and training activities x3 • The kitchen and food x3

17. Junior Player and Parents • (5 returns combined – one team?) • The club is good at/does well: • The club atmosphere • Team spirit • Participation of parents • Good communications • Very positive management of youths • Player safety & First Aid • Social events

18. Junior Player and Parents (5 returns combined – one team?) The club could improve:

19. Junior Player and Parents • (5 returns combined – one team?) • The club could improve: • Recruitment x3 • Advertising • Pitch condition • Better matched fixtures • Making new people feel more welcome • The changing rooms and toilets • Apply for improvement grants to improve the clubs facilities – other clubs can do it why not BRUFC

20. Coaches/Team Managers (9 returns - many of whom are parents) The club is good at/does well:

21. Coaches/Team Managers • (9 returns - many of whom are parents) • The club is good at/does well: • Friendly x6 • Teamwork x3 • Quality of coaching x3 • Engagement with youths x2 • Communications x2 • Kit & equipment x2

22. Coaches/Team Managers • (9 returns - many of whom are parents) • The club is good at/does well: • Centrally organised fixtures • Keen to improve • Involving parents • Promoting rugby values • Inclusive/egalitarian • Motivated • Players behaviour • Kitchen VFM • More experienced coaches who are willing to share knowledge/expertise • First Aid training

23. Coaches/Team Managers (9 returns - many of whom are parents)  The club could improve:

24. Coaches/Team Managers • (9 returns - many of whom are parents) •  The club could improve: • Clearer leadership/organisation/support for newer coaches x4 • More events e.g. socials, BBQs, Open days etc. x3 • Communications x3 • Recruitment and retention of players x3 • Pitch & Space x3 • Drainage x2

25. Coaches/Team Managers • (9 returns - many of whom are parents) •  The club could improve: • Shared coaching drills • Better event planning • Appearance • Floodlights • More senior players • Encouraging parents to participate/take on roles in the club • Fundraising • Publicity & promotion • The club house