1 / 28

Proposed Implementation Plan

Proposed Implementation Plan. Presented to: Bob Stonehill Fiserv Output Solutions 12/12/12. Durga Ayyanathan · William Gorham · Junsong Zhang. Company Background. Worldwide

ghayden
Download Presentation

Proposed Implementation Plan

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Proposed Implementation Plan Presented to: Bob StonehillFiserv Output Solutions12/12/12 DurgaAyyanathan· William Gorham ·Junsong Zhang

  2. Company Background Worldwide • Leading global provider of information management and electronic commerce systems for the financial services industry Nashville: Output Solutions • Only Fiserv non-secure and secure credit card manufacturing facility certified by Discover, Visa, and MasterCard Vanderbilt Project • Worked over 130 hours and gained an intricate knowledge of companyprocesses

  3. Project Charter

  4. Approach

  5. Project Methodology

  6. Existing System Architecture Source: floor observations, operator interviews

  7. Risk Analysis

  8. Risk Analysis

  9. Existing System Currently: • No regular procedureNew employee trained with older employee • No standardized CRC data entryVaries depending on different operators • Affects OEE measurements • Affects ability to track progress and productivity • No regular performance evaluation

  10. Proposal

  11. Incremental Proposal • Minor Collation Changes • Mirrors • Move Collator II4 feet away • Tables • Static mitigation device • OEE Follow Up • Regular operator check ups • Best practices for current employees

  12. Clean Slate Proposal • Regulated training program for all new employees • Required use of best practices and SOPs • Standardized CRC data entry  OEE is standardized • Each processes’ outputs are regulated to minimize bottlenecks • Optimized scheduling • Operators are trained for multiple machines – can reallocate easily without efficiency loss

  13. Employee Training • Standardized Operating Procedure Manuals • Collation and Lamination • Detailed Best Practices • 2 weeks with designated trainer • Trained on multiple (3-4) machines • Acknowledgement of Receipts

  14. Training Outline

  15. Training Outline

  16. CRC Data Entry • Standardized Procedure • Taught during training • Allows for accurate OEE measurement • Already implemented in collation • Key for performance analysis and measuring productivity

  17. Operator Check-In • Accountability is KEY • Regular individual meetings to review productivity • Examine OEE data together • Discuss opportunities for improvement • Encourage better performance

  18. Cross-Functional Teams • Third shift laminators • Operators trained in multiple areas • Maintain optimal OEE • Allows for reallocation of operators • Streamlined workflow • No supermarkets • No bottlenecking

  19. Work Breakdown Chart

  20. Results

  21. Collation Results • Using incremental improvements • 10% increase in run effectiveness • Due to encouragement of best practices, CRC awareness, and minor physical changes (mirrors etc.)

  22. Collation Results OEE % Overall Effect

  23. Collation Results Cards produced Cards Produced / Charge Hours Sep Oct Nov

  24. Lamination Results OEE % Overall Effect

  25. Additional Points of Interest

  26. Conclusion

  27. Questions?

More Related