Presentation Transcript

1. Getting to Business Value:Strategic Conversations Technology Operating Business  Technology Powering Business Michele Hudnall mhudnall@netiq.com Solution Product Marketing February 6, 2012
2. 60% Competition 35% 65% Risk Averse Bake Off Define the Vision STATUS QUO DO NOTHING Catalyst Incumbents Threaten Status Quo ID Needs Set Table Decide Vendors Approaches Change Averse Cost >$$$$ Value < 90 Days $$$$ Cloud 9 Years Later – IT Doesn’t Matter! 25% Biz Buying Today 50% by 2015 Fast, Easy, Less Painful
3. Time for Change . . . IT requires the ability to answer: Are we open for business? How are we performing? What is our current risk? driving the organizations performance with technology. This requires the ability to turn a sea of technical data into actionable, intelligent information – in Real Time. Operations Center
4. Global Rent-a-Car Complexity $ Open for Bus. Car Rental Car Sales Truck Rental Fleet Mgmt Van Pools Car Sharing Revenue $ Performing New Services $ Risk of Outage Customers More with Less Costs Many Tools Control & Risk Cloud 65% BoD Comp Adv Services Driving Business Getting to Business Value
5. Global Rent-a-Car Complexity $ Open for Bus. Car Rental Car Sales Truck Rental Fleet Mgmt Van Pools Car Sharing Revenue $ Performing New Services $ Risk of Outage Customers More with Less Costs Many Tools Control & Risk Cloud 65% BoD Comp Adv Services Driving Business Getting to Business Value Deliver Operate Control eCar Svc OS Srvr Apps Stg FWs SP’s NW
6. Global Rent-a-Car Complexity $ Open for Bus. Car Rental Car Sales Truck Rental Fleet Mgmt Van Pools Car Sharing Revenue $ Performing New Services $ Risk of Outage Customers More with Less Costs Many Tools Control & Risk Cloud 65% BoD Comp Adv Services Driving Business Getting to Business Value PRIORITY ?? SEVERITY ?? Deliver REACTIVE ?? AVOID IMPACT ?? BOTTLENECK ?? TIME TO MKT ?? Operate Control eCar Svc <10% Proactive 85% Maint & Reacting >70% Customer >80% Changes ROOT CAUSE ?? RESPONSE ?? CHANGES ?? COLLISIONS ?? CHANGES ?? IMPACT ?? OS Srvr Apps Stg FWs SP’s NW STANDARDS ?? COMPLIANCE ??
7. Global Rent-a-Car Complexity $ Open for Bus. Car Rental Car Sales Truck Rental Fleet Mgmt Van Pools Car Sharing Revenue $ Performing New Services $ Risk of Outage Customers More with Less Costs Many Tools Control & Risk Cloud 65% BoD Comp Adv Services Driving Business Services Driving Business Getting to Business Value  PRIORITY ?? SEVERITY ??  Deliver REACTIVE ?? AVOID IMPACT ?? PROACTIVE  BOTTLENECK ?? TIME TO MKT ?? Operations Center BIZ ALIGNED Operate Control Services Svc Prov’s Networks eCar Svc Apps HD Tix <10% Proactive 85% Maint & Reacting >70% Customer X 60% >80% Changes Servers ChgTix Integration  ROOT CAUSE ?? RESPONSE ?? Min’s  CHANGES ?? COLLISIONS ??  CHANGES ?? IMPACT ?? OS Srvr Apps Stg FWs SP’s  NW STANDARDS ?? COMPLIANCE ??
8. So What – Why Now? Cloud 65% BoD Tech Comp Adv 25% Biz Buying Today 50% by 2015 Fast, Easy, Less Painful Fraction of Annual Waste – Provide Value In 90 Days $$$$ <10% Proactive / Level 3 Maturity 1–2% Rev Outages Costly Vendor Mgmt SLAs Mgmt Practices DR Security Maint Reacting $ 500 M IT $ 350 M Ops $ 175 M People $ 148.75 M Maint & Reacting 1 – 2 % Revenue Annually 100K / Srvr / Hr Down Time ½% 24 x 7 x 365 44 hrs $ 4.4 M Annually Major Outage 1 – 2 % Revenue Annually 9 Years Later – IT Doesn’t Matter!
9. Why do you Care? To Quote a Couple of Customers: “You did in 7 Days what would have taken us > 6 months with BMC!!!” “I’m trusted with my purchasing, I provide value…” It works and provides Value in < 90 Days It costs < 20% of what companies waste annually providing no value add! You, We, NetIQ becomes strategically placed in the organization We will “know” their business better than the customer Deal sizes range from $200K USD  7 Figures Time to Drive Value into the Organization
10. Questions - Discussion? mhudnall@netiq.com www.netiq.com/bsm