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HR Basics …. …… OR “STUPID PEOPLE I HAVE HIRED” Jan Langbein Genesis Women’s Shelter www.genesisshelter.org. What You See is Not Always WHAT YOU GET!!!!. INTERVIEWS. COMMUNICATION …..to predict the probability of job performance and employment relationships.
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HR Basics….. ……OR “STUPID PEOPLE I HAVE HIRED” Jan Langbein Genesis Women’s Shelter www.genesisshelter.org
INTERVIEWS • COMMUNICATION …..to predict the probability of job performance and employment relationships
PERFORMANCE ASSESSMENT …….AS A TOOL • IMPROVE COMMUNICATION • COUNSELING • RATE OVERALL AGENCY • EVALUATE STAFF NEEDS • DOCUMENTATION
EVAL COMPONENTS • JOB KNOWLEDGE/TECHNICAL SKILLS • RELIABILITY • INITIATIVE • ADAPTABILITY • CREATIVITY • ORGANIZATION OF WORK • COMMUNICATIONS • COMMITMENT TO CLIENTS/RESIDENTS • COMMITMENT TO PEOPLE • OVERALL JOB POTENTIAL • RECOMMENDATIONS
FIND THE RIGHT MATCH • PAPER • PRESENTATION • PERFORMANCE
EVERYONE’S TO BLAME • INITIAL INTERVIEW • PANEL • FINAL
3 STEPS OF THE INTERVIEW • ESTABLISH RAPPORT • INFORMATION GATHERING • CLOSING
5 TYPES OF INTERVIEW QUESTIONS • CREDENTIAL QUESTIONS • EXPERIENCE QUESTIONS • OPINION QUESTIONS • DUMB QUESTIONS • BEHAVIORAL QUESTIONS
JOB DESCRIPTION • JOB TITLE • IMMEDIATIATE SUPERVISOR ABILITIES RESPONSIBILITIES
RED • ACTION • WORK-A-HOLIC • INTERNAL DRIVE • GET THE JOB DONE • MOTIVATE WITH PLACK/RECOGNITION • DOCTORS, FIREFIGHTERS AND FUNDRAISERS
YELLOW • MOTIVATED BY HAPPINESS • “IS EVERYONE HAVING A GOOD TIME?” • IMPORTANT IN VOLUNTEER SECTOR • NEVER MET A STRANGER • THEY ARE PEOPLE/PEOPLE
GREEN • DETAILS • PERFECTIONIST • INTERNALLY DRIVEN • WANTS IT DONE RIGHT • PROOF READING NOT NECESSARY • ACCOUNTANTS, SURGEONS AND DETAIL SPECIALISTS
BLUE • MOTIVATED BY BEAUTY • “HOW DOES IT FEEL?” • KEEP US IN PERSPECTIVE • ARTISTS, MUSICIANS, COUNSELORS
The Big Girls Club ……Little Girl Rules for the Big Girl Workplace by JUDI ADAMS AND GAEL B. STRACK
WWBDG? • CROSS MY HEART – HOPE TO DIE (JASMINE) • BE BIG (WANDA) • THERE IS ALWAYS ROOM FOR ONE MORE (EVELYN) • BE NICE/PLAY FAIR (SALLY) • THE BABY JANE ALERT (CANDY)
WWBGD? • BEWARE OF WOMEN WITHOUT FEMALE FRIENDS (SCARLET) • KISS AND MAKE UP (GINA) • PINKY FINGER SWEAR (KERI) • NOT WITH MY EX (GIGI) • LEAN ON ME (DEBBIE)
Jan Langbein Genesis Women’s Shelter 4411 Lemmon Ave. #201 Dallas, Texas 75219 214-389-7700www.genesisshelter.org jlangbein@genesisshelter.org