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Winning Attitude

Winning Attitude. Sanjay Tiwari 19 October, 2012. Flow …. Attitude Components of Attitude Winning Attitude Outcome of Winning Attitude Winning Team Winning Attributes Grooming to be a winner Human Resources in general - Strength Human Resources - Gaps System – Barrier

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Winning Attitude

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  1. Winning Attitude Sanjay Tiwari 19 October, 2012

  2. Flow … • Attitude • Components of Attitude • Winning Attitude • Outcome of Winning Attitude • Winning Team • Winning Attributes • Grooming to be a winner • Human Resources in general - Strength • Human Resources - Gaps • System – Barrier • Best Practices • Organization Culture • Transformation

  3. Attitude • An attitude is an expression of favor or disfavor toward a person, place, thing, or event • Attitude is a hypothetical construct that represents an individual's like or dislike for an item. Attitudes are positive, negative or neutral views of an “attitude object": i.e. a person, behavior or event

  4. Components of Attitude

  5. Components of an Attitude • Cognitive component : An statement ( a belief): “My pay & perks are low : Is that what you call an increment” • Affective components: Emotional or Feeling reflected in an statement – “ I am angry over my -low pay , I hate\dislike my Boss • Behavioral component : Intention to behave in certain way- “I am going to look for another job that pays well”

  6. How much do you see of an Iceberg? • What is this ? Only 10 % of the Iceberg is seen above the surface 90% of an iceberg is below sea level Winning impressions are like seeds. You plant them, nurture them…And below the surface they grow and expand…Breaking through the surface often exponentially” (Linda Kaplan and Robin Koval—The Power of Nice)

  7. The Iceberg Phenomenon applied to us… ATTITUDE Knowledge and Skills Known to others 10% Behavior Unknown to others Motives and Standards Ethics and Beliefs Values and Judgments 90%

  8. Winning Attitude • A winning attitude is one that exhibits the desire, commitment, determination, discipline, focus, and willingness to better one’s self, or to become the best that one can be • One can look back at own life and analyze the good and bad times so far ? Think of a particular difficult moment you had, where u had no option but to throw yourself into the uncertain: and you did. Remember how you smiled and took it easy ,although it was not. That is Positive or Winning Attitude !!! • Winning Attitude is ….. • Non Judgmental • Thinking positive • Being creative • Clear Vision & Planning • Practical Approach • Self Belief • Able to communicate effectively • Decisive

  9. Outcome – Winning Attitude • Increase productivity • Fosters teamwork • Solves problems • Improves quality • Makes for congenial atmosphere • Breeds loyalty • Increases profits • Reduces stress • Fosters better relationships • Helps a person become a contributing member of society • Makes for a pleasing personality

  10. 100% Outcome – Positive Attitude I Did !! I Can Attitude I Will Half way there I Think I Can 50% I Might I Think I Might I Want to I Wish I could I Dont Know How I can't I Won't 0% Chance of Sucess

  11. Winning Team -Combination • The right coach • The right players • Caring attitude • The big picture • Right position • Good preparation • Communication • Commitment • Morale • Consistency

  12. Attributes of a winner • Leadership & Managerial skills • Communication skills • Emotional Capacity • Team Work • Interpersonal & problem solving skills • Knowledge & Experience • Other Personal Attributes Initiative, Reliability ,Adoptability , Trustworthiness , Self Esteem • Creative thinking

  13. Grooming a winner • Proper Induction & Employee Orientation • Training & Capability Building • Job involvement & Employee Engagement programs • Performance Management System • Rewards, Recognition & Promotions • Knowledge Sharing techniques • Involvement in Cross functional Team • Coaching ,Career Counseling & Positive Feed back Sessions • Providing opportunity for Experiential Learning • Celebrating Milestones • Career & Succession Planning

  14. Employee Engagement Initiative • Assess the dimensions of employee engagement that consistently drive business outcomes • Determine organizational intervention areas where senior management / HR support is required • Provide team feedback reports to managers across levels for action planning to improve workplace quality • Review process of manager education, team feedback and action planning Macro Culture – 2011

  15. Human Resources – Strength • Team players • Work Life Balancing • Literate • Changing and Adopting to environment • Emotional & Spiritual Values • Trainability & Flexibility • Loyalty & Integrity • Freindly, easy going and fun loving

  16. Human Resources – Gaps • Migration of Skills • Flexible work attitude in overseas employment • Lack of Entrepreneurship • Excuse Mind set – negativity in Sub continent • Affiliation to Family - No Internal migration • Preference for public sector employment • Avoidance -individual accountability • Slow decision making • Preference of Relationship over Profession

  17. System – Barriers • Complex & Old labour laws - Long procedures • Past Privileges • No provision for performance pay • Unions • Constrains on termination • Disconnect to productivity

  18. Best Practices • People Strategy Linked to Business Strategy • Effective career progression • Aligning compensation and incentives with the success of the organization • Emphasis on attitudes and cultural fit in the selection process ( chicken stall, Liquor Manufacturers – teetotaler ) • PMS – Transparent KRAs ,Balance Score Card • Employee Engagement plans & Survey • Manufacturing Excellence Program • CSR – Part of Budget • Best Suggestion /creation awards • Earning Sharing Scheme • Feedback used as a tool for LMD ( Leadership Management Development ) • Respect others and Succeed together - Pepsico India • loose-tight properties - autonomy in shop-floor activities plus centralized values • Formal employee climate survey

  19. Organization Culture - Influence • It is the collective behavior of humans who are part of an organization and the meanings that the people attach to their actions • Culture includes the organization values, visions, norms, working language, systems, symbols, beliefs ,practices and habits

  20. Accountant v\s ….. • Micro to Macro • Mindset – Beyond Debit & Credit • Quantitative Vs Qualitative • To be part of Solution • Team Member • To win , we need to change ourselves first ……

  21. Never Give Up – Fight ,Follow up….

  22. Ultimately – Winner is THE TEAM • We …

  23. Thank you.

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