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Relationship Strategies. Your Communications Workshop. Communication Styles. Goals of Understanding Communications Styles 1. Remove personal tension. 2. To identify actions which bother others. 3. To learn to gain social endorsement from others. Communication Styles.
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Relationship Strategies Your Communications Workshop
Communication Styles • Goals of Understanding Communications Styles 1. Remove personal tension. 2. To identify actions which bother others. 3. To learn to gain social endorsement from others.
Communication Styles • The effort a person makes to be unemotional and self controlled in relationships with others. • Social Profile… “a way of stereotyping the description of a person. It is designed as a practical stereo-type.”
Communication Styles • The profile is… • 1. helpful in overcoming existing bias about behavior because it is a way of understanding behavior. • 2. not a measure of emotional or social fitness related to mental health.
Communication Styles • 3. not a model of good or bad behavior. • 4. not an indication of whether an individual is likeable or unappealing. • 5. not an indication of whether an individual is successful or unsuccessful.
Communication Styles • Dominance… “the efforts a person makes to influence the thinking and actions of others.” Dominance Scale Low High
Communication Styles • Low Dominance Behavior… • easygoing, unimposing to others, asks questions and listens – but may not talk unless there is a specific reason to do so, reserved.
Communication Styles • High Dominance Behavior… • Takes social initiative, likes to know what’s going on and takes actions to find out, talks a lot with others – even when it may not be their business to do so, is bold and tends to take charge.
Communication Styles • Sociability… “the tendency to seek out interaction with others and to express feelings easily and often.” High Low
Communication Styles • High Sociability Behavior… • Informal, easy going, friendly, emotional, personal, talkative, open, informal dresser, impulsive, communicates freely, revealing, dramatic, permissive, easy to get to know.
Communication Styles • Low Sociability Behavior… • Restrained, self disciplined, calculating, conservative, cool, impersonal, business like, tailored dress, disciplined attitudes, measured opinions, guarded, difficult to get to know, demanding of self & others, cautious communicator.
Communication Styles • Four Primary Communication Styles • Directive • Emotive • Supportive • Reflective
Communication Styles High Supportive Emotive Sociability Low High Dominance Reflective Directive Low
Communication Styles • Directive… • Control Specialist • Combines power with emotional control in relationships. • Back Up Style • Autocratic
Communication Styles • Words to Describe a Directive • Aggressive • Intense • Serious • Demanding • Frank • Opinionated • Impatient • Decision Maker
Communication Styles • Emotive… • Social Specialist • Combines personal power with emotional expression in relationships. • Back Up Style • Attacking
Communication Styles • Words to Describe an Emotive • Sociable • Stimulating • Personable • Wants to be liked • Spontaneous • Emotional • Persuasive
Communication Styles • Supportive… • Supportive Specialist • Combines personal reserve with emotional expression in relationships. • Back Up Style • Compliant
Communication Styles • Words to Describe a Supportive • Lighthearted • Passive • Warm • Patient • Sensitive • Compliant
Communication Styles • Reflective… • Technical Specialist • Combines personal reserve with emotional control in relationships. • Back Up Style • Avoiding
Communication Styles • Words to Describe a Reflective • Deliberate • Questioning • Preoccupied • Scientific • Serious • Industrious
Communication Styles • What Others Say About Directives • If They Like You… • Determine • Requiring • Thorough • If They Don’t Like You… • Pushy • Severe • Dominating
Communication Styles • What Others Say About Emotives • If They Like You… • Personable • Stimulating • Enthusiastic • If They Don’t Like You… • Manipulative • Promotional • Excitable
Communication Styles • What Others Say About Supportives • If They Like You… • Responsive • Easy Going • Concern for Others • If They Don’t Like You… • Soft Hearted • Complying • Retiring
Communication Styles • What Others Say About Reflectives • If They Like You… • Industrious • Persistent • Serious • If They Don’t Like You… • Stuffy • Exacting • Critical
Communication Styles • Anticipating Actions Toward Others Communicative, Warm, Approachable Cooperative Competitive Uncommunicative, Cool, Independent
Communication Styles • Anticipating Actions Relating to Time Undisciplined Slow Fast Disciplined
Communication Styles • Anticipating Actions Relating to Decision Making Uses Opinions Avoids Risk Takes Risks Uses Facts
Communication Styles • Ways to Get Things Done With Communication Styles • Position Power… • Using your position to get things done. (parent, teacher, supervisor) • Task Structure… • The amount of organization used.
Communication Styles • Ways to Get Things Done With Communication Styles • Relationship Ability… • Socially relating to other people
Communication Styles • Ways to Get Things Done With Communication Styles • Directive… • Decrease Position Power • Decrease Task Structure • Increase Relationship Ability
Communication Styles • Ways to Get Things Done With Communication Styles • Emotive… • Decrease Position Power • Increase Task Structure • Decrease Relationship Ability
Communication Styles • Ways to Get Things Done With Communication Styles • Supportive… • Increase Position Power • Increase Task Structure • Decrease Relationship Ability
Communication Styles • Ways to Get Things Done With Communication Styles • Reflective… • Increase Position Power • Decrease Task Structure • Increase Relationship Ability
Communication Styles • Developing Communication Style Flexibility • Style flexing is the deliberate attempt to accommodate the needs of the other person.
Communication Styles • You are attempting to communicate with the other person on his/her own “style.” • Try to determine the other person’s most-preferred style as quickly as possible to adjust your own accordingly.
Communication Styles • Words of Caution • Look for additional information about a person versus just placing a label on them. • Do not let your own label make you inflexible.
Communication Styles • Do not let labels inhibit you from effective communications with others.