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The Multiple Roles of a Company Officer

The Multiple Roles of a Company Officer. Presentation provided by the Volusia County Fire Chief’s Training Committee. OBJECTIVES. The participants will: Identify typical multiple roles and responsibilities of a CO. Prepare a personal role-set analysis.

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The Multiple Roles of a Company Officer

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  1. The Multiple Roles of aCompany Officer • Presentation provided by the Volusia County Fire Chief’s Training Committee

  2. OBJECTIVES • The participants will: • Identify typical multiple roles and responsibilities of a CO. • Prepare a personal role-set analysis. • Identify four levels of accountability.

  3. OBJECTIVES (cont'd) • Identify possible sources of role conflict for the CO. • Develop and apply a balancing strategy for resolving role conflicts. • Recognize the importance of the CO serving as a role model for his/her subordinates.

  4. ROLE A set of expected behaviors that characterize your part in a particular situation.

  5. ROLE EXPECTATION How you are expected to act within a specific role

  6. ME Your role-set analysis What roles do you play each day?

  7. HYPOTHETICAL ROLE SET OF A FIRE OFFICER Mechanic or Carpenter Consultant Son or Daughter Parent ME Fire Officer Church Member Spouse Subordinate of Shift Cmdr. Golfer Home Owner Student Civic Board Member Instructor

  8. QUALITIES OF A GOOD ROLE MODEL • Enthusiasm • Initiative • Self-discipline • Courage • Integrity • Loyalty • Good judgment • Empathy • Discretion • Desire for self-improvement

  9. LIAISON

  10. "REMEMBER, YOUR SUBORDINATES ARE WATCHING YOU!"(YOU ARE A ROLE MODEL)

  11. MONITOR

  12. DISSEMINATOR

  13. SPOKESPERSON

  14. DISTURBANCE HANDLER

  15. CHARACTERISTICS OF PEOPLE WHO HANDLE ROLE CONFLICT WELL • Take initiative • Are confident • Display social poise • Desire to associate • Desire achievement and power • Reach their own conclusions

  16. CHARACTERISTICS OF PEOPLE WHO HANDLE ROLE CONFLICT WELL (cont'd) • Attain rewards from success • Give priority to planning • Lack excessive feelings of pressure • Agree with department policies

  17. ATTITUDE A definition: One's state of mind or how you feel about your leadership role. "Your attitude is showing."

  18. BEHAVIOR CONTROL EMOTIONS SELF-DISCIPLINE EXERCISE MODERATION & DISCRETION REMEMBER YOU REPRESENT THE DEPARTMENT

  19. NEGOTIATOR

  20. DEMEANOR ATTITUDE + BEHAVIOR + COMMUNICATION SKILLS = DEMEANOR

  21. LEADERSHIP ROLE FUNCTIONS • Things the organization expects you to do (additional information will be discussed) • Critical behaviors • When discrepancy arise how will you present them to your supervisor and/or subordinates?

  22. RESOURCE ALLOCATOR

  23. SUMMARY • CO must manage multiple roles • Role conflicts are inevitable • Balancing strategies must be developed • Accountability is critical • The CO is a role model

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