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Introduction to Intercultural Competence. John R. Baldwin Department of Communication Illinois State University jrbaldw@ilstu.edu. Brief overview of chapter. What is it about (title)? Define “competence”? What are key “chunks” of chapter? Rationale (“imperatives” for studying ICC)
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Introduction to Intercultural Competence John R. Baldwin Department of Communication Illinois State University jrbaldw@ilstu.edu
Brief overview of chapter • What is it about (title)? • Define “competence”? • What are key “chunks” of chapter? • Rationale (“imperatives” for studying ICC) • Aspects/nature of communication
Why Study ICC?A letter to the editor • Is knowledge about world diversity useful for today’s American, as well as specifically for today’s business professional? • Should courses in diversity be required? • Do “global studies” requirements or college requirements focused on world diversity meet the needs for diversity awareness that will help make us better citizens or better professionals? • Mr. Whitman wrote this letter in 1991—do the same issues and opinions still prevail today? Is it likely that Mr. Whitman holds the same attitude now, 15 years later? • Should universities incorporate civic engagement into cultural discussions/classes?
Why Study Intercultural Comm? • Demographic imperative • Technological imperative • Economic imperative • Peace imperative • Interpersonal imperative • Are there others? Should any of these be broader or narrower?
Why Intercultural Communication • Internet traffic doubles: ____________ • 50/50 year in the workplace: ________ • Largest minorities in the U.S., B/N? • Haves & have nots: Ave U.S. CEO makes ___x what average employee makes • In late 1990s, # of Japanese banks in top 10: ___ • # of U.S. manufacturing jobs related to export: ___ • # of U.S. Americans working for foreign boss: ____ • # of armed conflicts at any point in time: ____ • Cost to send an employee and family abroad: ___K
http://www.theladders.com/career-advice/why-men-stronger-professional-networks-than-womenhttp://www.theladders.com/career-advice/why-men-stronger-professional-networks-than-women
http://www.hispanicallyspeakingnews.com/notitas-de-noticias/2011/03/15/http://www.hispanicallyspeakingnews.com/notitas-de-noticias/2011/03/15/
http://www.technovator.com.sg/ezcms/ezcms/company/news/newson250708http://www.technovator.com.sg/ezcms/ezcms/company/news/newson250708
http://www.austinaacc.org/images/demographics/race.jpg http://www.20plus30.com/blog/labels/Social%20networking.html
http://www.fred.net/tds/enrollment/USenrollment-crop.gif http://www.bbc.co.uk/news/business-12671198
http://www.econedlink.org/lessons/images_lessons/196_chart21.gifhttp://www.econedlink.org/lessons/images_lessons/196_chart21.gif
http://www.gold-speculator.com/casey-research/8564-foreign-investment-u-s-going-down-down-down.htmlhttp://www.gold-speculator.com/casey-research/8564-foreign-investment-u-s-going-down-down-down.html
http://actrav.itcilo.org/actrav-english/telearn/global/ilo/multinat/multinat.htmhttp://actrav.itcilo.org/actrav-english/telearn/global/ilo/multinat/multinat.htm
http://www.riazhaq.com/2011/11/us-firms-add-jobs-in-india-china-cut-at.htmlhttp://www.riazhaq.com/2011/11/us-firms-add-jobs-in-india-china-cut-at.html
http://farm1.static.flickr.com/93/224010687_8b34f40212_o.jpg
War http://commons.wikimedia.org/wiki/File:War_world_map_-_DALY_-_WHO2004.svg All Causes http://en.wikipedia.org/wiki/File:All_Causes_world_map_-_DALY_-_WHO2004.svg
http://www.guardian.co.uk/news/datablog/interactive/2011/jun/20/refugee-statistics-mappedhttp://www.guardian.co.uk/news/datablog/interactive/2011/jun/20/refugee-statistics-mapped
http://filipspagnoli.wordpress.com/stats-on-human-rights/statistics-on-war-conflict/statistics-on-child-soldiers/http://filipspagnoli.wordpress.com/stats-on-human-rights/statistics-on-war-conflict/statistics-on-child-soldiers/
Communication • Symbolic • Meaning, message • Interpretive • Understanding, agreement • Transactional • Contextual • Physical, Social, Interpersonal • Process • Involves shared meanings
Communication: A Transactional Model (model from Rickheit & Strohner, Handbook of Communication Competence, 2008, p. 21, based on Strohner, 2001)