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What is Communication?. 3 Parts: Sender Message R eceiver. Communication: sending or receiving messages. Verbal Communication. Speaking. Using SPOKEN words to give or receive information. What are some tips for speaking???. Pronounce words clearly Be careful not to mumble or go too fast
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3 Parts: Sender Message Receiver Communication:sending or receiving messages
Verbal Communication Speaking Using SPOKEN words to give or receive information
What are some tips for speaking??? • Pronounce words clearly • Be careful not to mumble or go too fast • Keep it brief • Appropriate for audience
Verbal Communication: Written Communication: Using WRITTEN words to send a message
Written Communication EXAMPLES??? TIPS: • Email • Magazines • Books • Assignments • Texting • Letters • Newspapers/Magazines • Use proper grammar • Language appropriate (ex: texting vs. assignment) • Readable handwriting • Have someone proofread
Verbal Communication: Listening: Hearing and decoding the message
What are some tips for Listening? • Focus all attention on speaker- don’t think about other things • Ask QUESTIONS if something is unclear • Don’t rudely interrupt the speaker • Repeat back what speaker said • Use FEEDBACK: • Feedback: response to let the speaker know you heard and understood the message • Smile, nod to let speaker know you are listening
Non VerbalCommunication Sending or receiving messages without the use of words
Examples: Posture Gestures Distance Facial Expressions Eye Contact What are they thinking?
This Tips: NOT This *Eye Contact*Pleasant Facial Expression*Straight Posture*Maintain Personal Space
Communication Skills Activity: Take out a sheet of paper Number it from 1-8 Statements about communication will be shown. Indicate whether each person is demonstrating a good communication skill and explain why. Then, answer the following questions.
1. Joyce never seems to listen to what other people are saying. She interrupts people all the time. Good or bad?________ Why?________
2. John looks people in the eye when he talks to them. Good or Bad? ________ Why? ________
3. Mark seems to ramble on and on without ever making a point. Good or Bad? ________ Why? ________
4. Jackson speaks in a clear voice without mumbling. Good or Bad? __________ Why? __________
5. Rose uses slang terms a lot. If people don’t understand what she means, she says that’s their problem. Good or Bad? ________ Why? ________
6. Brian welcomes a guest speaker to the school with a firm handshake. Good or Bad? ______ Why?_________
7. Tom’s history paper is written in sloppy handwriting and is full of spelling and grammar errors. Good or Bad? _______ Why? ____________
B. Teachers: ____Excellent ____Good ____Fair ____Poor C. Friends: ____Excellent ____Good ____Fair ____Poor 8. Think about your own communication skills. How might the following people rate you? A. Parents: ____Excellent ____Good ____Fair ____Poor Reasons for your responses: A.________________________________________ B. ________________________________________ C. ________________________________________
**Make sure your name and hour are on your paper!** ~The End~