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Stay updated on DeCA's vision, achievements, and future plans for improving patron satisfaction, workforce productivity, and stakeholder engagement. Learn about recent sales growth, innovative initiatives, and strategic priorities outlined by the Chief Operating Officer. Discover how DeCA is setting the standard for fiscal responsibility and enhancing the shopping experience. Explore upcoming projects, such as the Virtual Commissary and Town Center developments. Be part of the journey towards creating "Raving Fans" in the DeCA community!
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DeCA Update Mr. Richard S. Page Chief Operating Officer
DeCA's Vision: Patrons, Workforce, Stakeholders Raving Fans Relevant Recognized Responsive
Focus Items Control produce procurement Leadership role in Health & Wellness Virtual Commissary (Phase II) Set the standard for fiscal responsibility Speed to shelf Lift per promotional dollar Deliver the Store of the Future We Said We'd Do It and We Did!!
Delivering a World Class Benefit! We Said We'd Do It and We Did!!
Relevant Sales Growth $4,143.2 FYTD June vs. $4,058.7 in June FYTD 2006 (up $84.4M; +2. 1%) Benefit Value 32% in FY 2006 vs. 30% Goal Patron Satisfaction 4.23 vs. 4.55 - (+7.6%) ACSI for CY 2006 is 77 vs. Supermarket Industry 75 Proven Business Model
Relevant Supermarkets DeCA Avg. Sales per Week $506,968 $297,496 Avg. Sales per Week $506,968 $297,496 Weekly Dollar Sales per Sq. Ft. of Sales Area $16.15 $ 7.12 Weekly Dollar Sales per Sq. Ft. of Sales Area $16.15 $ 7.12 Avg. Transaction $60.76 $30.86 Avg. Transaction $60.76 $30.86 Avg. Sq. Ft. per Store 31,392 34,147 Avg. Sq. Ft. per Store 31,392 34,147 Avg. Number of SKU’s 16,829 45,000 Avg. Number of SKU’s 16,829 45,000 Inventory Turns 22.1 15.3 Inventory Turns 22.1 15.3
Relevant The AAFES Community Development Initiative Concepts Town Center Lifestyle Center Mixed Use Development Locations: AAFES investigating feasibility at 7 locations DeCA will participate where it makes sense FY 2008 replacement commissary at Fort Bliss being planned as part of a Town Center May include: Fast food, fitness centers, furniture, military clothing, theatres, and national retail chains for books, clothing, casual dining, etc
Recognized “Clean Audit Opinion” 5th Consecutive Year Highest score in DoD for FY 2006 Annual Statement of Assurance for Internal Controls Average energy use per sq ft 10% above the “Energy Star” rating for supermarkets
Recognized Best customer identity theft protection Latest encryption in DoD Strong firewalls and intrusion detection protect confidential data Annual FISMA and Privacy Act compliance certification
Responsive Scholarship program Applications: 39,927 Recipients: 3,532 Dollars awarded: $5,506,000 Voter Assistance & Military One-Source Spouse & family member hiring 38% employment
Responsive • DeCA Dietitian • Promote DeCA as Nutritional Leader • Partnership with DoD • Partnership with TRICARE • DoD Nutrition Committee • “Ask a Dietitian” on www.commissaries.com • “Its Your Choice, Make It Healthy” Campaign • Regional commercial grocer application Outreach
Responsive Workforce of the Future Critical strategic element Implement a more productive, flexible store level workforce Better serves needs of all stakeholders More viable in a competitive sourcing environment Status Initial briefing provided to 38 stores as of June 1, 2007 Implementation on target for 53 stores – FY 2007 All Hawaii stores, Grand Forks, ND and Smokey Point, WA have received comprehensive WOF training
Responsive Commissary Advanced Resale Transaction System (CARTS) On track to deploy CARTS at all commissaries by May 2008 CONUS operational testing & evaluation initiated February 23, 2007 Engaged in testing at Fort Lewis, WA; McClellan, CA; Lackland, TX; Fort McCoy, WI; San Diego, CA; Harrison Village, IN OCONUS operational testing & evaluation initiated May 16 Engaged in testing at Vogelweh, GE DeCA's Point of Sale System for Today & the Future!
Responsive DeCA Enterprise Business System – Replaces legacy business applications Cataloging Receiving Ordering Inventory Management Milestone A approval on target – 4th quarter FY 2007 Projected Milestone B approval & software contract award – 3rd quarter FY 2008 Projected Initial Operating Capability – FY 2011
Responsive Individualized Shopping Experience Creating a sense of community Exciting shopping experience Brand name recognition High coupon usage Pantry loading or grab & go
Tomorrow's Store of the Future • Cooperative alliances with key business partners • Effective use of technology • Individualized shopping experience • Enhance use of shopper data • Deliver premier shopping experience Exploring Opportunities!
Strategic Planning • FY 2007 – 2013 Strategic Plan Published • Sets goals and responsibilities • Sound strategies and actions • Integrated efforts and metrics • People held accountable forachievement • “Roadmap for the Future” – • Increase the value of the • benefit without increasing • its cost Vision: Patrons, Workforce and Stakeholders working together to create "Raving Fans."
COO Focus Items • Know your metrics • Accountability matters • Integrity • Personal accountability • Financial • Property book • IG • Corporate loyalty to the commissary benefit • Know your customers • Value your team members
Harlon Block Born: 1924 Yorktown, Texas Died: 1945 Iwo Jima, Japan
Rene Gagnon Born: Manchester, N.H. March 7, 1925 Died: Manchester, N.H. October 12, 1979
Mike Strank Born: 1919 Jarabenia, Czechoslovakia Died: 1945 Iwo Jima, Japan
Ira Hayes Born: January 12, 1923 Sacaton, Arizona Died: January 24, 1955 Bapchule, Arizona
Franklin Sousley Born: Sept. 19, 1925 Hilltop, KY Died: March 21, 1945 Iwo Jima, Japan
John Bradley Born: July 10, 1923 Antigo, WI Died: January 11, 1994 Antigo, WI