Managing Your Printing & Imaging Environment HP Web Jetadmin

1. Managing Your Printing & Imaging EnvironmentHP Web Jetadmin Dan Marino Account Manager Hewlett-Packard Co. John Kosch Technology Consultant Hewlett-Packard Co.

2. Day of Reckoning • Web Jetadmin can solve the economic crisis! • Web Jetadmin can restore confidence in our economy! And now, for the reality… HP Confidential

3. Today’s Challenges – fragmented ownership • Purchasing/Procurement – hardware/supplies • IT – management, maintenance, support, help desk • Facilities Manager – services, management, office space management • Business Organization – different business process needs HP Confidential

4. An opportunity for IT • One tool to manage the entire print and imaging environment • Save time and money • Increase productivity • Protect investment • Reduce total costs to improve profitability • Easy to use HP Confidential

5. More than Cost – It’s Productivity • Remote Deployment and Configuration • Financial Institute deploys & configures 250 printers remotely in two weeks • Problem Resolution / Help desk / Security • Health Care Facility sees 50% reduction in help desk calls by locking control panel to prohibit customer from randomly adding forms to any tray • Proactive Management / Updates • Bank Industry updates 5000 printers and HP Jetdirect cards without having to touch any hardware HP Confidential

6. More than Cost – It’s Productivity • Preventative Maintenance • Auto Manufacturer has a 60% reduction in help desk calls and 50% reduction in call duration – implementation of alert notification • Trend Reporting / Optimization / Better Return on Investments • Manufacturer simplified copier fleet by reducing # of devices to more cost effective devices based on utilization HP Confidential

7. Estimated Cost Savings Summary An average direct cost savings from 8% to 41%. and significant indirect cost savings broken down as follows: • 37% from reduced hardcopy device equipment costs • 28% from reduced IT support costs for printing, copying, faxing, scanning user issues • 9% from costs to order, and manage inventory etc. • 17% from reduced costs for consumables • 4% from reduced costs for print/copy/fax/scan repairs • 5% from reduced costs to install and upgrade hardcopy devices IDC 2005, “Cutting Costs and Maximizing the Return on your Imaging and Output Assets” HP Confidential

8. The Journey Building an optimal printing and imaging environment is a Journey WHY? Most organizations have: • managed Wan/Lan, Servers, and software • have not managed printing and imaging • organizations with different objectives that touch printing and imaging • understand IT is not willing to take on additional work • require resources to self manage the printing environment HP Confidential

9. Printing & ImagingManagement Strategy • Identify Executive level sponsor • Develop Management Strategy that fits your organizations needs • identify short term and long term goals • develop measurable goals • Bring in key organizations early in the process • identify key benefits for each organization • Leverage current infrastructure practices • you manage LAN/WAN, Servers, pc’s and enterprise applications today • apply some of the same practices, standards and disciplines to print devices • Account for additional people, hardware and project management resources • appoint a project/program manager HP Confidential

10. Questions?

11. Implementation & What’s new

12. HP Web Jetadmin 10.1 – Server Requirements • Operating system WinXP Professional SP2 Windows Server 2003 Enterprise Vista Business Edition Vista Enterprise Edition NOTE: only supported on 32 bit versions of these operating systems • Processor • Required: 2.33 Ghz • Recommended: Dual processor • Required: 1GB RAM • Recommended: 2GB RAM • Required: Available 5GB Storage • Other Requirements • Required: .Net 3.0 • Recommended: SP1 • Required: Internet Explorer 6 or 7 HP Confidential

13. HP Web Jetadmin 10.1 – VM Requirements • Supported VMWare Server VMWare ESX • Processor • Required: 2.33 Ghz • Required: 1GB RAM • Required: 5GB Storage • Other Requirements • Required: .Net 3.0 • Recommended: SP1 • Note: For a VMWare server, the virtual machine network must be set to BRIDGED to facilitate HP Web Jetadmin 10.0 communications. HP Confidential

14. HP Web Jetadmin 10.1 - Client Requirements • Operating System • WinXP Professional SP2 • Vista Business Edition • Vista Enterprise Edition • NOTE: only supported on 32 bit versions of these operating systems • Processor • Required: PC 1.0Ghz Recommended: 2.4Ghz • Required: 1GB RAM • Other Requirements • Required: .NET3.0 Recommended: .NET SP1 • Required: 1024by768 client • Required: Internet Explorer 6 or 7 HP Confidential

15. What’s New Summary

16. HP Web Jetadmin 10.1 – What is New • Fleet Deployment • New wireless configuration options • Increased granularity in overall tools options • Improved PC Connected Discovery performance • Improved management of multi-homed and NIC swapped devices • Problem Resolution • Additional threshold options for device information exports • Ability to schedule device information export to server file • Copy Device List & Paste • Proactive Management • Improved performance when subscribing to alerts • Improved alert fidelity including alerts for competitive devices • New PC Connected Discovery Agent • Security • Ability to authorize user role access for select discovery methods • Ability to archive application log file for audit purposes • Additional control over device credential prompts • Reporting & Optimization • Access to advanced device information on all reports • More default templates that can be copied and customized • Improved flexibility in sorting, timing and type of data used for customized reports • Improved performance for report creation • Ability to export reports in ‘true’ flat file format HP Confidential

17. HP Web Jetadmin 10.1 – What’s New cont. • Ease of Use • Ability to copy/paste with control C from device tabs • New capability to utilize “Select all” control A • More tasks are selectable for task module docking area • Performance • Increased performance for exporting lists, reporting, cpu utilization, subscribing to alerts • ADS Integration • Improved ADS integration capabilities • Supplies Management • New supply efficiency and replacements report templates • Additional supply replacement planning information • Extensibility & Scalability • VMWare ESX Support HP Confidential

18. What’s New – Fleet Deployment

19. HP Web Jetadmin 10x – Deployment Fleet deployment • New wireless configuration options • Increased granularity in overall tools options • Improved PC Connected Discovery performance • Improved management of multi-homed and NIC swapped devices HP Confidential

20. New Wireless Configuration Options HP Confidential

21. Increased granularity in tool options HP Confidential

22. Faster discovery including PC Connected HP Web Jetadmin 8x Discovery • 5,000 devices • Specified address • 12 hours for discovery HP Web Jetadmin 10.1 Discovery • 5,000 devices • Specified address discovery • 1.25 hours for discovery Hardware Specifications for testing • Dual 2.2 GHz w/ 1 GB RAM HP Confidential

23. Improved management capabilities for multi-homed and NIC swapped devices HP Confidential

24. Schedule device information export to server file HP Confidential

25. What’s New – Problem Resolution

26. HP Web Jetadmin 10x - Helpdesk Problem resolution • Additional threshold options for device information exports • Ability to schedule device information export to server file • Control Copy ‘C’ & paste for status information • Copy device list & paste HP Confidential

27. Copy Device List & Paste to Application HP Confidential

28. Control Copy ‘C’ for Status Page HP Confidential

29. Threshold Options for Data Exports HP Confidential

30. What’s New – Proactive Management

31. HP Web Jetamin 10x – Proactive Management Proactive Management • Improved performance when subscribing to alerts • Improved alert fidelity including alerts for competitive devices • New PC Connected Discovery Agent for additional device support • Customized Threshold Alerts HP Confidential

32. Improved alert fidelity including competitive devices HP Confidential

33. Customized Threshold Alerts HP Confidential

34. PC Connected Status Support HP Confidential

35. What’s New – Security

36. HP Web Jetadmin 10x - Security Security • Ability to authorize user role access for select discovery methods • Ability to archive application log file for audit purposes • Additional control over device credential prompts HP Confidential

37. Ability to select user role access for discovery methods HP Confidential

38. Additional control over device credential prompts HP Confidential

39. Ability to archive application log HP Confidential

40. What’s New – Trend Reporting

41. HP Web Jetadmin 10x – Trend Reporting Reporting & optimization • Simplified data collection & reporting • Increased flexibility to generate customized reports and ability to schedule and store reports • Improved performance through native integration of report generation & single database • Drag & Drop to data collection templates • Customizable report retention capability • Ability to copy templates HP Confidential

42. Copy & customize report templates HP Confidential

43. Improved control over sorting, timing & type of data HP Confidential

44. Access to advanced device information in every report HP Confidential

45. Improved Total Page Count Reporting HP Confidential

46. New Accessory Inventory Reporting HP Confidential

47. True CSV Flat File Format HP Confidential

48. WJA2009 and Beyond

49. HP Web Jetadmin 8x Discontinuance Discontinuance end of May 2009 No new device support after May 2009 Plan to move to HP Web Jetadmin 10.1 or HP Web Jetadmin 10.2 by end of May 2009 HP Confidential

50. Next Steps • Understand your organizations need • Develop a printing and imaging management strategy • Roll out HP Web Jetadmin for key focused area – do not try to implement all of application at once • Evaluate HP Web Jetadmin 10.1 • Develop a plan to implement HP Web Jetadmin 10.1, 10.2 or Enterprise Edition as necessary HP Confidential