New Directions for CDL Users Council 11 May 2007

1. New Directions for CDLUsers Council11 May 2007

2. A year of change… • Interviews with campus libraries • Reviewed Mission and Values • Re-focused on audiences

3. Old organizational structure • Project oriented • Matrixed staff • Distributed “ownership” • Technology focused

4. And then there were five…

5. Program Director Technical Manager Programmers Service/Product Managers Analysts Primary audiences UC libraries UC community General public Products/Services, e.g., UC-eLinks Web Archiving eScholarship Repository Programs have…

6. Services supporting Programs • Assessment, Design and Production • Business Services • Data Acquisitions • Infrastructure and Applications Support • Information Services • Project Planning

7. What unites these programs? Where is the center?

8. History of Visions • One University, One Library • Success for Users: Access to the collections of all UC libraries for all UC students, faculty, staff • Via: • Melvyl • RLFs • Intercampus vans

9. History of Visions 2. Access Integration • Success for Users: One stop searching, consistency of user interface for core databases • Via: • Melvyl-hosted databases • Z39.50 access to external databases

10. History of Visions 3a. Transforming Scholarly Communication • Success for Users: awareness of crisis in scholarly communication, commitment to change • Via: • Licensing strategies • eScholarship

11. History of Visions 3b. CDL as UC’s digital library • Success for Users: Cost effective access to range of digital content • Via: • OAC • Counting California • Continued Themes: • Access Integration via SearchLight • One University, One Library via Request (direct borrowing)

12. History of Visions 4a. Enable campus distinctiveness • Success for Users: CDL supplies common services so that libraries focus on local strengths • Via: • Interface customization • Preservation

13. History of Visions 4b. Content aggregation and reuse • Success for Users: Content repurposed into different environments • Via: • Calisphere • American West

14. History of Visions 4c. Collective collection management • Success for Users: Redundancy reduced, access maintained • Via: • Shared Print • Mass digitization? • Continued Themes: • Access Integration via Metasearch • Scholarly Communication via eScholarship Editions, repository expansion, licensing strategies

15. Assumptions for a new vision • New centers of importance at network level emerge • Tools for collaboration evolve • Data increases, esp. via community contributions

16. Our Metaphors • Transmission belt • Legos • Railroad tracks • Distillery • Scaffolding • Hub

17. Our Metaphors • Shape-shifters • Yeast

18. Our Metaphors • An estuary is a semi-enclosed coastal body of water with one or more rivers or streams flowing into it, and with a free connection to the open sea.

19. A New Vision 5. Connecting Content and Communities into the Flowof Research and Learning • Success for Users: Smooth access to content and services at any point in their process

20. What is the flow? • Users • Network • Communities

21. Users: Critical Appraisers • Working in range of disciplines • Working in a tool space they define • Defining their own critical mass of collections • This is a space where we must embed ourselves • Robin Chandler

22. What is the flow for Faculty? • Research-> Teaching -> Publication-> • Services: • Metadata • Rights • Browsing • Chunking • Aggregation • Preservation

23. What is the flow for Libraries? • Workflow • Services: • Submission • Standards/BP • Options for access • Preservation • Share specialist expertise

24. What is the flow for Students? • Lifeflow • Values: • Remixing • Interactivity • Communities • Self-service

25. What is the network flow? • Larger, more high quality aggregations of content • Work is moving to the network level

26. What is the community flow? • Magnets of interest based on • Content • Community • Collaborative models • Wikis, gaming, tagging, ?? • Across institutional boundaries

27. QWiki – Quantum Physics Wiki

28. Social Bookmarking Tools: Connotea

30. …into the flow • “The digital environment hasn’t merely changed people’s workflow, it has BECOME their workflow.” • “In fact, in a growing number of cases, a workflow application may be the consumer of library services.” – Lorcan Dempsey

31. OCLC is pushing WorldCat into other environments

32. Download, buy, find in a library

33. LibX: Providing direct access to your library’s resources

35. …into the flow • “Don’t assume that people care about libraries. People care about the processes that support research and teaching” • - ACRL Technology Summit, Jan 2007

36. e-Science and the Life Cycle of Research - Charles Humphrey, 2006

37. Research life cycle • Viewing the full research life cycle allows us to identify gaps in services, technologies and partnerships that could improve the ability to capture and document the output of scholarly research and teaching. • Ann Green, IASSIST Communique, 2006

38. Content • Books: mass digitization, TEIs • Journals • Images • Web sites • ETDs • Audio • Video • Data sets • ????

39. What are the magnets:popular and scholarly?

40. Communities • Appropriate collaborations—deeper • Lead vs. support and extend • Impact of speaking with one voice • Research opportunities • Leverage/cost share development

41. Richard A. Lanham, Professor of English, UCLA • “As traditionally taught, each class exists in a temporal, conceptual and social vacuum…but if an electronic library were employed … • students could read papers submitted in earlier classes, read scholarly articles on the same topics, read before-and-after examples of revised work, do searches of Shakespearean texts for imagery or rhetorical figuration, and make excerpts of videotaped performances to illustrate their papers – all without going to the campus library.

42. Lanham (continued) • …Most importantly, a course like this would have a history and could be accessed by people in other courses; it would constitute a continuing society, its students becoming citizens of a commonwealth” • Technology, Scholarship, & Humanities Conference: Viewpoints, 1992

43. "Water, everywhere over the earth, flows to join together. A single natural law controls it. Each human is a member of a community and should work within it." -- I Ching

44. Vision Connecting Content and Communities into the Flowof Research and Learning • Success for Users: Smooth access to content and services at any point in their process

45. Challenge for Programs • Identify your services’ position in the flow – what is above and below • Remove a barrier to the flow in your services

46. Challenge for Programs • Target a new type of content • Disclose to a larger unit of content and/or community • Analyze and cultivate a key community

47. Challenge for Programs • Common to all • Address all formats of digital materials • Ensure low barrier for entry • Enable entry at any point in flow • Develop transformations/value added services • Provide multiple options for output/reuse • Make designations of trust levels apparent

48. CDL Programs…Silos?

49. …or tributaries?

50. Uniquely positioned…