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GEORGE BOMANSKI

GEORGE BOMANSKI. National Police and Government Service Manager, Mopar Fleet Operations. Mopar Fleet Service Team. Single point of contact for Police and Government after sales support Seven Regional Fleet Service & Parts Managers Five Regional Tech Support Managers

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GEORGE BOMANSKI

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  1. GEORGE BOMANSKI • National Police and Government Service Manager, Mopar Fleet Operations

  2. Mopar Fleet Service Team • Single point of contact for Police and Government after sales support • Seven Regional Fleet Service & Parts Managers • Five Regional Tech Support Managers • Crown NA Dedicated Customer Support for Charger Pursuit, RAM SSV and Durango SSV

  3. Regional Service and Parts Managers NH VT DE MD RI DC AK WA ME Chris Dunham CRD32 (845) 642-8105 ND MT Chad Schwenker CS27 (630) 596-7559 MN NY OR MA ID WI CT SD MI Pran Bhavsar PDB36 (661) 747-3935 WY NJ PA IA IN Lorraine Mahoney LEI (410) 830-9764 NE OH IL NV UT WV VA CO Jeff Levin JSL3 (248) 996-0147 MO KS KY CA NC TN OK SC HI AR AZ NM Danny Sublett DJS30 (404) 216-7888 MS AL GA Bruce Shirey BPS1 (512) 964-3452 LA TX FL

  4. Technical Advisors NH VT DE MD RI DC AK WA ME ND MT Rob Reyes RMR47 (773) 255-8620 MN NY OR MA ID WI CT SD Andy Berkemeijer AB173 (610) 955-6147 MI Eric Gierst EVG3 (951) 201-0105 WY NJ PA IA NE OH IN NV UT WV IL VA CO MO KS KY CA NC TN OK SC HI AR AZ NM Jerry Howard JDH122 (972) 839-2593 Mark Wisdo MVW1 (404) 431-2717 MS AL GA LA TX FL

  5. Fleet Customer Call Center Chrysler’s Enhanced Fleet hotline 1-800-999-3533 • Option 3 for service issues • 8am to 9pm Monday–Friday (EST) • 9am to 5pm on Saturday and Sunday (EST)

  6. Dealer Programs to Support You 725+ (~25%) Dealers participating All Makes Parts Support Program 1,930+ (~77%) Dealers participating 2,030+ Dealers (~80%) providing

  7. Chrysler Fleet Website • www.fleet.chrysler.com • Fleet and Commercial Contact Information • Request a Fleet Account Number (FAN) • Quick source of Fleet information • Recall Inquires • Dealer Locator

  8. Service Manuals • Online access available to medium and large fleets with a FAN • No cost to larger fleet customers • Provides access to all Chrysler Service Manuals, TSB’s and diagnostics procedures • Must have access to online service manuals to operate wiTech diagnostic system • Contact your Regional Fleet Service & Parts Manager for an application

  9. Service Manuals - DVD • Beginning in 2013, Chrysler now offers service manuals for most model years on DVD • Contact www.TechAuthority.com for availability and for pricing. Prices vary depending on vehicle make and model year • Also available is online access to Chrysler service manuals for 30 days or up to one year

  10. wiTech Lite Diagnostic System • New for 2013 Chrysler introduces the wiTech Lite for more affordable fleet application • System consists of a VCI wiPod, access point and software that can be downloaded to any PC or laptop • Reads all onboard modules and identifies any new/updated software • The initial cost is 50% off of the full wiTech systems used by dealers • Contact WiTech Hotline at 1-888-948-3241 wiTECH LITE wiTECH Lite Kit VCI Pod Access Point

  11. Charger Police UpFitterTech Training • Two day course focusing on: • Overview of vehicle service and maintenance • Up-fitter systems, connector locations and most frequently asked up-fit questions • Training is held at your facility with a minimum of 8 techs per session • No cost for any fleet using our Police Chargers • To schedule – contact me or your Regional Fleet Service & Parts Manager

  12. Chrysler Specific Online Training • Computer based training that can get your techs to Skill Level 2 (fundamentals of various skill categories) • Yearly subscription program that can be purchased for up to 100 technicians • Can be purchased as individual courses per person • To get started just complete a Fleet Enrollment Form available from Chrysler Academy 1-888-321-4321

  13. Upfitter Guides • Visit www.fleet.chrysler.com Upfitter guides for the Charger Pursuit, Durango SSV and RAM SSV • - Guides from 2006 to present 2013 • - Also contain service and maintenance information

  14. THANK YOU

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