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2009 User's Conference

2009 User's Conference. David Cummings September 28, 2009. Twitter Hash Tag. #csuc09. Thank You. Customers Potential customers Partners Hannon Hill team members. Exciting Past 12 Months. Over 30 new customers Launched our customer success community

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2009 User's Conference

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  1. 2009 User's Conference David Cummings September 28, 2009

  2. Twitter Hash Tag #csuc09

  3. Thank You • Customers • Potential customers • Partners • Hannon Hill team members

  4. Exciting Past 12 Months • Over 30 new customers • Launched our customer success community • Released several versions of Cascade

  5. New Customers • New customers include Emory Healthcare, WestJet, and Miami of Ohio • Signed our 100th higher ed client in December

  6. Success Community • Blog, wiki, knowledge base, forum, and idea exchange • Powered by our new product eCrowds

  7. New Hires and Office • Jennifer, Jordan, Brent, Kat, and more • Moved to a new office on the top floor

  8. Cascade Releases • Cascade 6.0 • Cascade 6.2 • Cascade 6.4 in public beta now

  9. Strategy • Cascade Server • eCrowds

  10. Cascade Strategy • Focus on multi-site, multi-server management • Best-of-breed approach • Connector strategy

  11. Cascade Delivery Server • WordPress is our delivery server for Web 2.0 and social sites • Simple integration at first • Listen to customer feedback

  12. eCrowds • Soft launch earlier this year • Powers our success community and several other communities • No timeframe right now on making a push with it

  13. Thank You • We're honored you are here

  14. Conference Notes • Keynote speaker Tony White • Documentation feedback slips • Video testimonials on Tuesday • Success forum User's Conf. discussion

  15. One More Thing... • Twitter Connector in Cascade 6.4

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