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„ WORKPLACE STRES S – PREVENTION OPPORTUNITIES “

Explore the findings and recommendations from the project "Workplace Stress – Prevention Opportunities" focusing on civil servants and public administration employees. Learn about the impact of workplace stress on satisfaction, well-being, and health. Discover measures to curb stressors and enhance productivity. Discover insights on stress perception and work conditions through an anonymous questionnaire survey conducted in collaboration with various organizations.

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„ WORKPLACE STRES S – PREVENTION OPPORTUNITIES “

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  1. „WORKPLACE STRESS – PREVENTION OPPORTUNITIES“ STRESS

  2. Ing. Lenka Svobodová Occupational Safety Research Institute, p.r.i. svobodoval@vubp-praha.cz

  3. SUMMARY • Project Introduction • Focus: civil servants and public administration employees - anonymous questionnaire (basal data) - interesting findings - selected summary results • Work with computers • Options, suggestions, recommendations

  4. STRESS AT WORK REPRESENTS ONE OF THE SERIOUS PHEENOMA INFLUENCING SATISFACTION, WELL-BEING AT WORK, HEALTH OF WORKERS AND CONSIDERABLY IMPACTS ON PRODUCTIVITY AND WORK QUALITY

  5. Trend – change of risks CHANGE OF THE NATURE OF THE WORK FROM MANUAL LABOUR TO PSYCHICALLY STRENUOUS

  6. Employment in sectors

  7. Project „Workplace Stress –prevention opportunities“ • Project leader: Occupational Safety Research Institute, p. r. i. • Period: 10/2008 – 10/2009 • Financed by: Ministry of Labour and Social Affairs of CR • Aim: toidentify the most frequent and significant (psychosocial) stressors existing in the workplace, assess their significance and to propose such measures which would restrict or eliminate their impact accordingly

  8. The main research spheres • I. Public Administration (Presidency of CR to EU – EUPAN/TUNED – Social dialog) The content is stress, disproportionate load and other negative aspects - violence, harassment at work in public administration among civil servants especially • II. Labour Inspection - personally focused on labour inspectors • III. Labour Inspection – focused on their inspections in firms (controlling and advicery work in the field) • IV. Hazardous working environment –mapping ofits existence and areas the most endangered by such risks (sectors, profession).

  9. Civil servants and public administration employees • Questionnaire - „How do civil servants and public employees subjectively perceive stress caused by working environment and working conditions“ • The result of mutual co-operation of Human Resources of Ministry of Interior of the CR, Trade Union of State Bodies an Institutions and Occupational Safety Research Institute, Prague, p.r.i. • Questionnare consisted of 88 questions (14 of them targeted the mobbing) + 5 questions (injury and illness + 3 the most serious problems for the participant • Sex, age, education (anonymous survey) • Survey took place in the last months of 2008 and spring 2009

  10. QUESTIONNAIRE WAS ANSWERED BY 5 150 RESPONDENTS 40 % 60 %

  11. AGE (% respondents)

  12. SEX (% respondents)

  13. EDUCATION (% respondents)

  14. INTERESTING AND WARNING FINDINGS !

  15. WORK WHEN BEING ILL

  16. HOLIDAY ON SICKNESS

  17. STRESS PREVENTION My employer does a lot for stress prevention and he compensates an extreme work load (training, on job training, relaxing programmes, improvement of the workplace, work conditions …)

  18. SUMMARY RESULTS Civil servants and public administration employees are positive about the character of work (80-90%) • Work is interesting (81 %), demands to think, attention, reliability (85 %), employee knows what is expected (91 %) and they like their work (81 %) • Bullying and mobbing is not perceived by 80% of employees, sexual harassment by 95%; sex and age discrimination does not concern 87 % of employees

  19. Civil Servants and Public Administration employees in CR • 81,7% of them do not know or doubt about work career; 43% doubt if the work is definite; • 20 – 40 % of employees speak about the heavy work load from next reasons: • 20% excessive stress • 38% time pressure • 38% conflicts • 25% high responsibility • 30% low self-fulfilment • 16% bad organization and work management STRESS

  20. Up to 40% is not satisfied

  21. Re-organisation and employee reductions are the main causes why I feel overloaded by rising number of agendas and activities all the time

  22. THE MOST SERIOUS PROBLEMS • I perceive troubles most probably caused by work with PC (hands, wrists, back,cervical spine, …) • I often feel my eyes very tired • Re-organisation and employee reductions are the main causes why I feel overloaded by rising number of agendas and activities all the time • I work with PC most of my working time (I am sitting in front of the screen) !

  23. HAZARDS AND FUTURE PROBLEMS Musculosceletal disorders connected with work (MSD) mean fysical disability of systems, muscles, joints, tendons, ligaments, nerves, bones and localized blood circulatory system, caused or deteriorated mostly by work and environment where is work done. Expenses connected with MSD are enormous but MSD prevention is possible and that is why necessary action must be taken to enable easier return to work.

  24. Work with information technologies – most of the working time I work with PC 87 % respondents

  25. Most of the working time I work with PC AGE

  26. I work with PC most of my working time EDUCATION

  27. Detailed view • With PC most of the working time work women (90%), compared to men (80%) • Tired eyes are problem for 78 % of women compared to 64 % of men • Problems connected with MSD are perceived more by women (74%) compared to men (58%)

  28. Modern technologies, electronic processes of requests, submissions, agendas etc. save my time, energy, prevent routines ... • NO – 28,6% • YES – 47,9% • NEUTRAL – 23,5%

  29. TIME AND ENERGY SAVINGS, ROUTINES PREVENTION Positively is valued more often by men (50,3%) compared to women (47,4%) AGE EDUCATION

  30. SUMMARY OF THE FINDINGS • Work with computers (eyes, MSD) • Re-organisation and employees redundancy • Employer does not support stress prevention • Low perspective for work career • Time pressure • Conflicts with clients • Wrong communication • Corruption • Information technologies do not save time and work

  31. Next steps Stop stress and violence! NEW MEASURES PROPOSED

  32. IDEAS, PROPOSALS, RECOMMENDATIONS • RISK PREVENTION, WORK CULTURE, WORK ENVIRONMENT, WORK CONDITIONS, ERGONOMICS, WORK AND REST REGIMES, RELAXATION • CO-OPERATION WITH COMPANY´S PREVENTION CARE FACILITIES • WORK MANAGEMENT AND ORGANISATION • COMMUNICATION, DISCUSSION, NEGOTIATIONS • CHANGE MANAGEMENT • INFORMATION, EDUCATION, TRAINING • IT COMPETENCE AND MANAGEMENT • CONTINUAL TRAINING

  33. „EMENTHAL CHEESE“ ModelTHEORETICAL MODEL - CAUSALITY OF AN AGRESSIVE ACT

  34. COMPUTER ERGONOMIC

  35. THANK YOU FOR YOUR ATTENTION http://www.bozpinfo.cz http://www.bzp.cz http://www.vubp.cz

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