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Key Components Of Your Emergency Messaging System

Key Components Of Your Emergency Messaging System. Presented by Jay Baxter, Senior Account Executive - High Ground Solutions. Inc jay@highgroundsolutions.com Regional Account Manager – Alertus Technologies jaybaxter@alertus.com.

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Key Components Of Your Emergency Messaging System

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  1. Key Components Of YourEmergency Messaging System Presented by Jay Baxter, Senior Account Executive - High Ground Solutions. Inc jay@highgroundsolutions.com Regional Account Manager – Alertus Technologies jaybaxter@alertus.com

  2. Does Your Emergency Notification System Look Like a Jigsaw Puzzle?

  3. What’s Driving ENS’s From Campus To Corporate • On Campus Shootings • Disgruntled Employees • Severe Weather - FEMA • Terrorist Threats Domestic – HOMELAND SECURITY

  4. Regulations & New Technologies • Regulations • - Chapter 24 of 2010 Edition of NFPA 72 National Fire Alarm & Signaling Code • DoD UFC 04-021-01 • Cleary Act – College Campuses • New Technologies/ Protocols • CAP (Common Alerting Protocol) is an XML-based data format for exchanging • public warnings and emergencies between alerting technologies. Examples would include NOAA Weather Alerts, Amber Alerts, reverse 911 and many others. • It allows a single warning message versus what required many messages to accomplish. • It allows warnings to be directed more precisely than ever before. • It creates a standard for what information is included in a warning message, regardless of the type of emergency or its location. • It creates warning messages actionable by both humans and machines.

  5. Emergency Notification Systems Of Old ?

  6. NFPA72-2010 Chapter 24Emergency Communication Systems

  7. Multimodal Mass Notification • It is recommended that the MNS include two forms of communication, at least one from Tier 1 and a secondary method from one of the other tiers. • Relying on just one method in an emergency could result in a relatively large portion of the targeted population not receiving the message. • The overall solution is to exploit a number of Tier 1 and secondary tier systems that combine to produce a reliable and robust design. • A.24.4.2.1.2

  8. In-Building Mass Notification Systems • Tier 1 Immediate and intrusive alerting (code compliance) • Public address (e.g., Alert Beacons or conventional speakers) • Fire evac system • Electronic signage • Tier 2 Personal alerting • Computer pop-ups • Cellular and text messages/SMS • Email broadcast / Internet • Automated voice dialing • Tier 3 Public alerting • Radio and TV broadcasts • Text messages and location specific messages • Tier 4 Locally relevant alerting • Handheld bullhorns • Radio cell phones • Two-way radios

  9. Visual Notification • Textual visible notification appliances shall be permitted to be used for primary or supplemental notification. (24.4.2.21.5) • Where audible notification is provided, mass notification systems shall also provide visual information to serve the hard-of-hearing and for high-noise areas. (24.4.2.19.1) • Transmission of visible notification and messages shall be simultaneous to audible notification and messages. (24.4.2.19.4) • The word “ALERT” shall be stamped or imprinted on the appliance and be visible to the public. (24.4.2.20.3) • Emergency textual messages shall override non-emergency. (24.4.2..21.12) • Distributed recipient mass notification systems alerting shall not be used in lieu of required audible and visual alerting mass notification systems but shall be integrated with mass notification systems whenever possible. (24.4.4.1)

  10. Why The Different Alert Types ? • PERSONAL • - SMS, Phone, Emails, Social Media & Web Site • INDOOR • - Alert Beacons • - Desktop Popups • - Digital Signage • - PA Systems / IP Phone Systems / Fire Alarms • - Cable TV Override • - Web Site • OUTDOOR • - Giant Voice Speakers / Sirens

  11. Alert Activation Manual Activation vs. Automatic Activation • Manual Activation • - Preset Alert Activations • - Customized Alerts • - Modified Preset Alerts • Automatic Activation – Via CAP Triggers & API’s • - Severe Weather (Tornado Warnings per NOAA rss feed) • - Plant Fires, Chemical Spills, etc via various CAP feeds

  12. Your Emergency Notification System How Can You Put Your Puzzle Together

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