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United States Office of Personnel Management. Report Tile. Getting to Know TMA. TRAINING & MANAGEMENT ASSISTANCE PROGRAM. Agenda. TMA Overview Contract Features and Benefits TMA Business Lines Six-Step Procurement Process Questions and Answers. TMA Mission.
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United States Office of Personnel Management Report Tile Getting to Know TMA TRAINING & MANAGEMENT ASSISTANCE PROGRAM
Agenda • TMA Overview • Contract Features and Benefits • TMA Business Lines • Six-Step Procurement Process • Questions and Answers
TMA Mission To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.
TMA: Who We Are • Established in 1982 as a reimbursable program in OPM • Contract vehicle for quick access to private-sector contractors with expertise in developing and implementing learning and human capital solutions • Current contract period is through 3/31/12 • Manage 550+ projects annually • Support 140+ government customers
TMA: Who We Are (Continued) • Current HQ staff of 25, includes a Leadership Team, 14 Project Managers and 2 Ordering Officers • Regional staff includes 2 Project Managers and 1 Program Assistant in Philadelphia • 32 pre-qualified commercial partners • Senior Performance Consultant under contract • Realized Inter-Agency Agreement (IAA) funding for FY 2007 was approximately $195M
Contract Features and Benefits • Feature: Simplified Procurement Process • Benefit: “Speed-to-Mission” Results • Feature: Flexible Funding Arrangements • Benefit: Manage Large Projects over Multiple Fiscal Years • Feature: Experienced Project Managers • Benefit: Safeguard Government’s Interest • Feature: Pre-Qualified Contractors • Benefit: Public and Private Sector Best Practices
Contract Features and Benefits (Continued) • Feature: Comprehensive Contract and Project Administration • Benefit: Paperwork Pain Relief • Feature: TMA Guarantee • Benefit: Total Satisfaction with Quality of Products and Services
The TMA Guarantee • “We guarantee the performance of our commercial partners and stand behind the quality of our products.” • If a contractor is not performing well, your TMA • Project Manager will intervene immediately & • establish a plan to get back on track. • If a contractor does not improve in a reasonable • time, with your concurrence your TMA Project • Manager can move the project to another contractor • in days. • TMA has achieved a 99% deliverable acceptance rate since FY 2000.
Recent Contract Enhancements • Ability to procure hardware, software, and licenses related to custom training or human capital solutions • Ability to implement custom training solutions of any kind • Ability to provide Training Program Management Office (PMO) support including course delivery, web-hosting, or production of instructional materials • Ability to provide Human Capital PMO support including program analysis, stakeholder coordination, program status reporting, capital asset planning, and management presentations
TMA Lines of Business • TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management: • Customized Training and Learning Solutions • Strategic Human Capital Solutions
Customized Training/Learning Solutions • e-Learning Applications • Section 508 Compliant • SCORM Conformant • Courseware Conversion • Knowledge Management Systems • Interactive Video Tele-training • Video • Wireless Solutions • Classroom Training Materials • Performance Support Tools • Blended Learning Curricula
Customized Human Capital Solutions • Human Capital Management Planning • Workforce Planning & Restructuring • Performance Measurement & Evaluation • Process Improvement • Performance & Compensation Systems • Succession Management • Diversity Planning • HR Systems Development & Integration
Competency Determination Job Analysis and Design Recruiting and Selection Individual,Team, &Enterprise Performance Knowledge Capture Entry and Orientation Succession Planning Formal Training Advanced Training Retention and QWL Performance Support Technologies Interventions Processes TMA Solutions Support Career-Long Employee Learning and Performance Improvement Processes
TMA Learning and Human Capital Partners • Booz Allen Hamilton • C2 Technologies • Deloitte Consulting • General Dynamics • Human Technology • HumRRO • IBM • ICF International • Information Experts (8a) • Kadix Systems (8a) • Perot Systems Government Services • Serco • SI International • SRA International Numerous Other Teaming Partners
Allen Corporation of America Carney Colleague-Consulting Computer Sciences Corporation Karta Technologies Performance Technologies International PerformTech PowerTrain Sigma Tech Techniques.org UNITECH Varner Miller (8a) Vertex Solutions Windwalker TMA Training (Only) Partners
TMA Human Capital (Only) Partners • Center for Organizational Excellence • Federal Management Partners • Job Performance Systems • Personnel Decisions Research Institutes Numerous Other Teaming Partners
TMA’s Six-Step Procurement Process 1. Develop a Statement of Work (SOO) 2. Complete an Inter-Agency Agreement (IAA) 3. Select a Contractor 4. Attend a Project Kick-Off Meeting 5. Review and Approve the Management Plan 6. Manage the Project
Questions & Answers Training & Management Assistance Program Jenise Setian, Branch Chief (202) 606-5196 www.opm.gov/hrd/tma