ABB Power Generation Service: Your experienced partner for the entire life cycle Customer: Capital Power

1. Presenter Name: Rick Swanson, ABB Power Generation and Water ABB Power Generation Service: Your experienced partner for the entire life cycleCustomer: Capital Power ABB Power Generation Service Slide 1

2. Power generation serviceTable of contents • Overview • Products and solutions • Summary ABB Power Generation Service Slide 2

3. Power generation serviceMy profile Rick Swanson – Power Generation and Water Service Account Manager • I have been with Bailey / ABB for 31 years with the last 6 years in Account Management • Primary experience has been in the fields of Instrumentation and Automation • Entire career has been with the Service organization and specifically in Power Generation • Worked power plant start-up and commissioning projects domestically and internationally • Calgary has been my home for the last 30 years • Married with one child ABB Power Generation Service Slide 3

4. Power generation serviceTable of contents • Overview • Products and solutions • Summary ABB Power Generation Service Slide 4

5. Power generation service overviewMatching your needs and values with our services Maintain Generation Rapid response from trained experts with unique tools and services that pay for themselves in savings, increased reliability and greater availability. Maximize Equipment Lifecycle Minimize downtime and expenses by optimizing equipment lifecycle and utilizing remote enabled services. OptimizeStation Performance Improve performance, reduce energy usage and other direct costs with tighter, optimized control of your system and equipment. Deliver Operational Excellence Enterprise-wide system and equipment management, security, safety, energy efficiency and world-class reliability provide high return on your service investment. ABB Power Generation Service Slide 5

6. Power generation service overviewABB value proposition • ABB ranked #1 in supplier-provided services of all automation companies worldwide by ARC • Global service organization with a solid and growing local service presence in Alberta • We offer our services for the complete lifecycle of solar, thermal, CCPP, WtE, hydro, water and wastewater plants • Our service spectrum covers the entire energy supply path from the power plant through the substation up to the end-user outlet • Our primary goal is to minimize the consumption of the customer’s resources and the amount of capital tied-up • Consultancy is one of our key competences • Through our advanced and cost-effective services and solutions we can preserve and increase the value of the customer’s facilities • Power generation service professionals live and work in many of the same communities as those of our energy providers ABB Power Generation Service Slide 6

7. Power generation service overviewABB North America services footprint – “think globally, ..act locally” CANADIAN REGION Service Professionals ~ 570 WESTERN CANADIAN REGION Service Professionals ~ 290 Distribution is ~50/50 split between Power and Automation disciplines Fort Nelson Fort McMurray Fort St John Grande Prairie Bonnyville Fox Creek Edmonton Edson Stettler Rocky Mtn House Red Deer Eckville Calgary Winnipeg Jonquière Thunder Bay Saint Claire Tacoma Sudbury Varennes Dorval Bromont Saint John Brampton New Berlin NAM REGION Service Distribution Centers Westland Chicago Natrona Hts Danbury Greensburg Napa North Brunswick St Louis South Boston Nashville Crossville Carson Fort Smith Byhalia Florence San Diego Charleston Midland Zaragoza Houston Pleasanton New Orleans Miramar Guanajuato ABB Power Generation Service Slide 7

8. Power generation service overviewTechnical portfolio of services • Plant automation systems • Distributed Control System (DCS) • Burner Management System (BMS) • Digital Electro-Hydraulic Turbine Control System (DEHC) • Emergency Shut Down System (ESD) • Instrumentation and field devices • Pressure, flow, temperature, differential pressure (standard, Hart, Profibus) • Field actuators (drives, motors and related mechanical devices) • Analyzers and meters (emission monitoring, flame detection, energy and flow meters) • Electrical systems • HV/MV transformer and MV/LV transformer • MV and LV cubicle (Power Center, Motor Control Center, power switches,…) • Excitation systems • HV, MV and LV electrical protection and control • Synchronization and sync-check protection • Drives and Generator Circuit Breakers (GCB’s) ABB Power Generation Service Slide 8

9. Power generation service overviewProviding cost effective life cycle support ABB offers professional life cycle services for your installed products and systems, including component reliability analysis. The solutions ABB provides will help you gain the information required for cost effective long-term decisions concerning overall system operation and maintenance ABB Power Generation Service Slide 9

10. Power generation service overviewDelivering comprehensive maintenance services for the energy provider ABB ServiceGrid offers comprehensive services and solutions for your products and systems Four levels of services are offered: • Core • Select • ProActive • Enterprise • Maximize performance and efficiency • Minimize trips and downtime • Extend asset life cycle • Complement technical resources • Protect financial and intellectual investment Products Systems Service ABB Power Generation Service Slide 10

11. Power generation serviceTable of contents • Overview • Products and solutions • Summary ABB Power Generation Service Slide 11

12. Power generation service products and solutionsThe service umbrella - ServiceGrid • What it is • The brand name and “umbrella” by which all ABB Power Generation service is delivered • Tailored to meet customer needs across the entire field of life cycle management; from troubleshooting, spare parts and equipment repair; to training, remote monitoring and lifetime extensions • Customer benefits • Scalable to meet individual plant needs • Maximize financial benefits and reduce plant environmental impacts • Protects financial and intellectual investments • Maximize plant availability and reliability • Manage the assets over the entire life cycle with a proven Power and Automation partner ABB Power Generation Service Slide 12

13. Power generation service products and solutionsMaximize financial benefits and reduce plant environmental impacts ABB Power Generation Service Slide 13 Optional ServiceGrid add-on services lead to a profitable and long term future: • Energy efficiency assessment • Turbine hydraulic services • Power plant tuning services • Turbine control support and services • Software evolution • Cyber security patch delivery • Base security services • Annual health checks • NERC CIP compliance services • Diagnostic monitoring • Electrical maintenance • Instrumentation services • Drives PM services • Spare parts management programs

14. Power generation service products and solutionsMaximize availability & reliability ABB Power Generation Service Slide 14 ABB’s ServiceGrid portfolio is geared to help you achieve your objectives while ensuring the plant works optimally at each stage of the process throughout its entire life cycle. ServiceGrid contracts are tailored to meet your needs across the entire field of life cycle management; from troubleshooting, spare parts and equipment repair; to training, remote monitoring and lifetime extensions. The many efficiency enhancing features of ServiceGrid will reduce downtime and increase performance and availability, while reducing maintenance costs.

15. Power generation service products and solutionsLife cycle management Automation Sentinel • Provides software corrections, updates, upgrades and new features • Full information access on My Control System • Attractive price incentivesfor automation products ServiceGrid • Standardized Multi-Level Service Agreement • Bundled offerings based on customer needs and market segmentation • Offers support, maintenance, system enhancements and evolution ServicePro • Maintenance and Contract Management system • Deploys best service practices, maintenance scheduling and execution • Supports self-maintaining customers My Control System • Web portal with customer specific information and system specific data • Access to reports, web-based trainings and security information • Support for customer communication and collaboration ABB Power Generation Service Slide 15

16. Power generation service products and solutionsRemote Service • Web portal: • View on data stored in the Service Center • Pre-configured dashboards and reports • No installation required (only needs a web browser and access credentials) • Service Center: • Server infrastructure with configurable SW • Receiving and storing data from multiple remote sites • Running the Apps, and storing the results for further use (e.g. for the Web portal) • Apps: • Calculation of KPI’s • Predictive Maintenance Apps • ServiceGate: • HW (PC or box) with pre-configured SW • Installed on-site • Connectivity between ABB and the plant • Collecting and transferring data and alarms to the Service Center • Runs autonomously once commissioned Web portal Apps Service Center Customer site Service Gate Service Gate Customer site

17. Power generation service products and solutionsRemote Service – benefits • Customer benefits • Monitor the condition and performance of plants and assets through a web portal • Know asset lifecycle costs and the impact of asset failure • Have access to service engineers and experts • Ensure cyber security • Move from Reactive to Pro-active maintenance • Connect the best service engineer to the customer quickly • Reduce response time and travel costs ABB Power Generation Service Slide 17

18. Power generation service products and solutionsCyber Security Workplace • What it is • Security solutions for Power Generation control systems to discover and mitigate potential security risks • Features • Real-time Security Event monitoring and correlation • Compliance automation for e.g. NERC CIP • Configuration Change Management • Host Intrusion Prevention (application whitelisting) • Automated Anti-virus/malware and Patch deployment • Backup and Restoration automation and Disaster Recovery • Ability to provide cyber security services remotely • Customer benefits • Unified approach to security, compliance and change management • Cost savings for complying with regulations • Capability to recover from a systems failure • Automation of tedious manual tasks • Improved operations efficiency • Ability to respond to security events in real-time (and remotely) • Reduction of complexity and cost through automated tasks ABB Power Generation Service Slide 18

19. Power generation service products and solutionsFingerprints • Features • Identification of installed equipment and versions in an automation system • Diagnostic analysis of the system to identify critical and high impact areas for improvement of performance and reliability • Fingerprint tool collects system data on-site (scheduled or on-demand) and optionally sends the data to the Remote Service Center and to MCS • Benchmark report (traffic lights) compares the measured results against the actual specifications and requirements • Fingerprint report contains an executive summary, a survey for specialists, and details for each finding • Customer benefits • Obtain accurate overview of installed components • Detect known issues in the system • Reduce operations cost and increase MTBF • Decision support for short- and long-term investments (maintenance or evolution) • Move to Pro-active maintenance • Reduce response time and costs, if Fingerprint done remotely Benchmark Report Status overview Fingerprint Report Detailed report about findings and recommendations ABB Power Generation Service Slide 19 MCS: My Control System

20. Power generation service products and solutionsLocal service solutions • Features • Local installation supervision and site project management services • Local commissioning and start-up support services • Highly experienced Power Generation focused resources • Customer benefits • One-stop shop with a single point of contact during installation, commissioning, start-up and post start-up • Easier to handle because the quotations and the scope are optimized to meet customer demand • Price optimization and streamlined terms & conditions • Reduced travel and living expenses as our field service resources are local to Alberta and Western Canada • Same professionals that know your plant and your resources during installation, commissioning and start-up will optimally be the ones that will be called upon for your long term service needs Our long-standing domestic and international experience allows us to assist power plant owners in improving the efficiency and profitability of their facilities. ABB Power Generation Service Slide 20

21. Power generation service products and solutionsElectrical Balance of Plant (EBoP) services overview • What it is • ABB Power Generation EBoPServices provides Full Scope Integration and Packaged Electrical, Instrumentation and Control Solutions for the modernization and upgrade of existing generating stations. • Features • ABB’s core strength is our ability to consistently translate the process and operational requirements into a harmonized controls configuration and electrical single line diagram. In doing so we minimize and optimize the interfaces between instrumentation, control and electrical systems. • Customer benefits • ABB integration experts create value for customers by combining these solutions into complete power plant systems for instrumentation, control and electrical balance of plant. ABB Power Generation Service Slide 21

22. Power generation service products and solutionsElectrical Balance of Plant (EBoP) services objectives • Our objective is to provide technically sound, sustainable solutions to our customers that add real business value to the projects we’re performing for them. This value translates into a higher level of corporate responsibility and a higher return-on-investment for customers and ourselves. We achieve this through our strong portfolio of products, services and effective project execution. • Our advanced life cycle services from local ABB Service centers help customers generate extra value from their installed assets by maintaining a maximized level of plant reliability, availability and performance for many years to come after the project completion. • – everything from a single source! ABB Power Generation Service Slide 22

23. Power generation service products and solutionsElectrical Balance of Plant (EBoP) services – why choose ABB? • ABB is recognized as the largest independent system integrator for instrumentation, control and electrical systems in Power Generation. • We offer complete in-house engineering, product supply, manufacture, delivery to site, installation, commissioning and project management to ensure the integration of the complete electrical, instrumentation and control system – everything from a single source! • ABB's experts not only contribute their specialized knowledge in the field of instrumentation, control and electrical engineering, but also draw on a profound knowledge of power plant processes and ABB’s legacy in Power Generation. This knowledge base is the foundation for a wide variety of optimization solutions which help power plant owners worldwide. ABB Power Generation Service Slide 23

24. Power generation serviceTable of contents • Overview • Products and solutions • Summary ABB Power Generation Service Slide 24

25. Power generation service summarySummary ABB Power Generation Services Portfolio Design & Construction Installation & Commissioning Warranty & Post-warranty Front-end engineering Detail Engineering Equipment selection & procurement Construction Commissioning Start-up Operation Lifetime extensions Decommissioning Spare Parts Installation & Commissioning Training Remote Services Repairs & Interventions Condition Monitoring Preventive Maintenance Upgrades & Retrofits Evolution Services Optimization Services Consulting (Energy Efficiency, Productivity, Reliability, Security, Safety) Resident Services (Maintenance Outsourcing) ABB Power Generation Service Slide 25

26. Power generation service summarySummary • Ensuring spare parts and competence availability 24/7 • Understanding of complex processes • Enabling efficient product support and maintenance for improved reliability • Adding functionality to the initial product by following the upgrade path • Providing a smooth transition to new technologies at the end of a product’s life cycle • Helping the end user to decide when an upgrade, retrofit or replacement is required • Partnering for the long term with a proven and experienced Power Generation service provider ServiceGrid is the umbrella suite of these comprehensive services and solutions from ABB Power Generation covering your products and systems over the entire life cycle …..including lifetime extensions ABB Power Generation Service Slide 26

27. Power generation service summarySummary – Contact Information If you have further questions, please contact me at: Rick Swanson ABB Inc. Service Account Manager, Power Generation and Water rick.b.swanson@ca.abb.com Direct Line: 403.225.5512 Mobile Ph.: 403.510.0941 ABB Power Generation Service Slide 27

29. Power generation service summaryDiscussion ABB Power Generation Service Slide 29