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A-Z of Meetings Industry. Eric Rozenberg, CMM, CMP, HOE, FONAS President Ince&Tive sa/nv. A like …. A ssociations (for every single profession) MPI Vision Mission Facts. MPI Vision. To Build a Rich Global Meetings Industry Community. MPI Mission.
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A-Z of Meetings Industry Eric Rozenberg, CMM, CMP, HOE, FONAS President Ince&Tive sa/nv
A like … • Associations (for every single profession) • MPI • Vision • Mission • Facts
MPI Vision To Build a Rich Global Meetings Industry Community
MPI Mission To make our members succesfull by building connections through Knowledge and Ideas Relationships Marketplaces
MPI Facts • 23.000 Members worldwide • 70 chapters (including South Africa and South Korea) and affiliates • +/- 90 full time employees • Consolidated budget +/- 30 millions $ • Offices in Dallas (HQ), Toronto, Luxemburg and Singapore • MPI Foundation
B like … • Broad definition of the Industry … if any common one ! • Meetings, Incentive travels, Conferences, Congresses, Exhibitions, Associations, Corporate, DMC’s, Airlines, Hotels, AV, Production, Experience marketing, Events, etc • And by the way, what is a Meeting ?
Broad definition A gathering of people at one location and requiring at least one service by at least one external supplier An Event is a gathering that takes place outside of our office Ten or more attendees requiring offsite meeting space and requiring a contract Over ten attendees with travel Anything from industry wide conference to a dinner engagement Ten or more people in either an internal or external meeting Source: American Express Meetings & Events Best Practice Study
Fragmented Industry Forms of Fragmentation Internal Resource Fragmentation Supplier Fragmentation • PA/AA • Meeting planners • Meeting Department • Marketing Exec. • Hotels • Airlines • Catering • Creative Design • Event Planning Agency • Venue • F&B • A/V • Others… Meeting Fragmentation • Incentives • Product Launches • Trade Shows • Training • Team Events Source: American Express Meetings & Events Best Practice Study
C like … • Convergence • Co-Creation • Connect
D like … • Dubaï of course ! • GMEC but also • EMEC • PEC-NA • WEC
E like … Eventview Event Marketing Institute MPI Foundation George P Johnson
F like … Future Watch Financial Management
G like … Global Community
H like … Hotels Contracts, negotiations, partnerships, etc
I like … If you’re still awake … I’ll continue the alphabet
J like … • Jargon • David Ogilvy : « Our business is infected with idiots who try to impress by using pretentious jargon ! »
K like … • Ken • Kevin • Kliman • Kennedy • Katie • Etc
L like … • Learning & Certification • At conferences, special programs (Institutes, Platinum, etc) • CMM, CMP, CAE, CITE, etc
M like … • Multicultural environment • Culture Active Tool
N like … Networks
O like … Opportunities for lifelong career
Evaluation Services • Gift and Premium Sources • Interactive/Teambuilding Facilitators • Interactive Audience Response Systems • Interpreters/Translators • Production Companies • Speaker • Speaker Bureaus • Trainers or coaches • Exhibition Services Contractors • Security Services • Corporate Meeting Planner • Association Meeting Planner • Government Meeting Planner • Professional Congress Organiser • Event Marketing Specialist • Caterer • Conference Centre Event Coordinator • Convention Centre Event Coordinator • Convention & Visitors Bureau Staff • Hotel Convention Services Manager • Hotel Sales Manager • Reservation Services • Site Selection or Venue Selection Services • Destination Management Companies • Ground Transportation Services • Limousine Services • Tour Companies • Meeting or Event Software Providers • Meeting Suppliers/Badges Sources • Registration Service Companies • Special Event Production Companies • Web Site Designers • Audio/Visual Contractors • Computer Rental Suppliers • Entertainment/Production Agents So, what’s available?
P like … • Professional Fairs • GIBTM • EIBTM • IMEX • IT&ME • Etc
Q like … Questions you might want to ask when we get to « Z »
R like … Research, information,data, etc Roi
With few statistics • No common definition • Statistics with different methodology • But there is hope: • Tourism Satellite Accounting Extension Project • RTE, ICCA, MPI with UNWTO • Phase I completed (gap analysis) • Phase II started (communication) • Phase III for 2008
S like … • Strategy and objectives • Social Responsibility / Sustainability … • … and much more • UN Compact • See MPI Website
T like … • Technology • Daddy, can I have your phone to take a picture ? • Did you use a Cellphone 20 years ago ? • Did you use a Blackberry 10 years ago ? • Did you use Skype conference calls 5 years ago ? • Did you use Linkedin 3 years ago ? • Did you use Instant Yoda Force Messaging one year ago ?
U like Unique Industry !
V like … Volunteers
W like … War for Talents
X like … Gen X, Y, Z vs Boomers
Y like … You !
Z like … Ze Questions time !
Thank you for your attentionEric@inceandtive.com+32-497-559.911