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Technology Changing the Moving industry. Presenter Mel Pickett SoCal Claims Resolutions. What are we doing now. Using filing cabinets Faxing Snail Mail Hard Copy Photos. Benefits of technology. Save time Save money Make us more mobile Keep us up to date Help the environment .
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Technology Changing the Moving industry Presenter Mel Pickett SoCal Claims Resolutions
What are we doing now Using filing cabinets Faxing Snail Mail Hard Copy Photos
Benefits of technology • Save time • Save money • Make us more mobile • Keep us up to date • Help the environment
Our Mobile Phones • Pros • Access to email applications • calendars and Cameras • Sync with your home computer • Allows for flexibility • Has GPS • Cons • Cost More • Difficult to get acquainted with
What are Apps • Code Scanner • Navigation • Print Central • Around me • Scan Doc • Google Docs
Cloud Based Backups • Drop Box • Carbonite • KeepVault • Idrive • Norton
On the go access to all your files Can work from anywhere Integrates all computers in your network Can share documents with all dropbox users
Email • Send correspondence and files back and forth • MobiliyAccessable • Gmail • Business Calendars • Access to Gdoc’s • Allows for team collaboration
Photo’s & Sizing Why do I care what the size of my photos are?
Photo Sizing • What is Pixel resolution of an image. • What does this mean to Us?
Photo Sizing • How do I adjust the size of the photos that I’m taking? • Turn down the resolution on your camera • Resize your photos using paint • Resize you photos using a Batch editing program • Use Adobe to create photo folders
Photo Sizing • Why is the resolution a concern for inspectors? • Depending on your email server, You can only attach up to 20MB per email. • How many photos should we be able to attach on each email • With the proper photo resolution you should be able to attach up to 40 photos.
Reporting • Look over claim • Assign Third party if authorized • Make Contact within 48hrs • Email update to adjuster • Make appointment
Inspections & Repairs • Follow Claim form • Taking photos • Evaluating Furniture • Evaluating Appliances • Get model and Serials from electronics • Property Damages • Be aware of PED’s
Putting it all together • Be Aware of the claimed amount’s • Follow the order of the claim form • Cross reference IVN’s • Use a form • Email the report • Label the photos