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Cross Training Public Services Librarians for Technical Services Operations. SCLA Friday October 28, 2005. Micheline Brown Serials Margaret Fain Public Services Allison Faix ILL/Reference Coastal Carolina University. What is Cross-Training?.
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Cross Training Public Services Librarians for Technical Services Operations SCLA Friday October 28, 2005 Micheline Brown Serials Margaret Fain Public Services Allison Faix ILL/Reference Coastal Carolina University
What is Cross-Training? • A utilization of the skills and talents of all library staff in all areas of the library. • A method of creating better informed librarians and staff. • A challenging but productive experience.
Background • CCU: Shortage of technical services professionals/catalogers. • Need to catalog backlog materials. • Desire for more complete records in OPAC and improved patron access.
Technical Services Operations • De-duplication of main collection. • Weeding Reference collection. • Database clean-up after migration. • III database maintenance • Serials module implementation. • Cataloging (copy and original). • Modifying bibs.
Major Projects completed Elimination of 2,000 item NonPrint backlog. Circulation Increased 200% Total holdings in 1999: 7,872.
Major Projects Completed 400+ Table of Contents added to OPAC.
Major Projects Completed LC call #’s assigned to music cd’s LC subject headings assigned to videos.
Major Projects: Ongoing • Established 856 field checking weekly: 1,028 records in OPAC. • Brief MARC cataloging for K-12 textbooks: started 7/04 started 7/05 started 10/05 (first 20 records added)
Needs Assessment • Library culture. • Administrative and collegial support. • Potential participants with interest and willingness to learn new skills. • Current situation / Desired situation.
Needs Assessment • Potential road blocks. • Support (equipment, space, software). • Timeframe. • Overall goals.
Planning • Match existing talents and skills. • Identify tools needed. • Develop training procedures. • Divide project into manageable components.
Planning • Schedule time for hands-on training. • Establish regular participant meetings. • Allow for evolving ability levels. • Document procedures and decisions.
Outcomes • Improves interdepartmental communication. • Increases access to and circulation of materials. • Encourages additional collaborative projects.
Keys to Success • Flexibility. • Thinking outside the box. • Sharing “turf”. • Broad-based support.
Conclusion • Start small. • Keep statistics. • Celebrate success. • Share your experiences.
Taking it Home • Brainstorm projects. • Conduct a needs assessment. • Develop an implementation plan. • Start the dialogue on your return.
Contact Information • Micheline Brown, Serials Librarian, 843-349-2490 mbrown@coastal.edu • Margaret Fain, Head of Public Services, 843-349-2410 margaret@coastal.edu • Allison Faix, Interlibrary Loan/Reference Librarian, 349- 2511 afaix@coastal.edu http://www.coastal.edu/library/presentations/ctpsl.ppt