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Non-verbal communication

Non-verbal communication. Non-verbal signals. eyes. facial expressions. gestures. hands. posture. body movement. Sending signals. folded arms eye contact (attentive looking/disinterested glance clenched fists. Impact of speech on the audience. 20% verbal. 80% non-verbal.

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Non-verbal communication

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  1. Non-verbal communication

  2. Non-verbal signals eyes facial expressions gestures hands posture body movement

  3. Sending signals • folded arms • eye contact (attentive looking/disinterested glance • clenched fists

  4. Impact of speech on the audience 20% verbal 80% non-verbal

  5. Negative Body Language

  6. What you look like speaks so loudly that I can’t hear what you say You are a visual too!

  7. Things to avoid: women

  8. Excentric tights

  9. Bold patterns

  10. Frillly skirts

  11. Slit dresses

  12. Jangling jewelery

  13. Low necklines

  14. Showing your belly

  15. Open sandals

  16. Things to avoid men

  17. No baggy, wrinkled or dirty clothes

  18. No overdue haircut

  19. No “five-o’clock shadow”

  20. Matching socks

  21. A neck tie

  22. Bad habits: to be avoided • juggling/throwing objects • picking nails and cuticles • fiddling with rings and watches • coiling hair • running hand through hair • shuffling cue cards • rustling paper • playing with coins in your pocket • scratching • wringing hands

  23. Things to do: • hold something in your hands • use a pencil instead of your finger for pointing • smile • establish eye contact - show enthusiasm

  24. Absolutely to avoid: Reading from your notes!

  25. Remember You are a visual too!

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