280 likes | 469 Views
Innovative Workforce Development Partnerships. Co-Presenters : FALL 2011 Conference Ms. Diane Bachor Winthrop University Hospital Dr. Ileana M. Carillo Workforce Development Nassau Community College. Description.
E N D
Innovative Workforce Development Partnerships Co-Presenters: FALL 2011 Conference Ms. Diane Bachor Winthrop University Hospital Dr. Ileana M. Carillo Workforce Development Nassau Community College
Description Nassau Community College and Winthrop University Hospital enjoy a successful partnership that has provided training to hundreds of individuals over several years.
Background • How it evolved: • NCC had an Open House for businesses to come and find out about the courses and resources the college offered. • Follow up conversations • Meetings to identify course offering specifics • Started scheduling classes!
Progression/Timeline • Growth • College was able to implement quickly • Existing relationships increase opportunity to obtain grants/funding with tight deadlines
Why Implement Workforce Development Programs? Benefits: • Better trained workforce • Improves regional economy Considerations: • Demographics • Population (profile of local area) • Industry • Locale • Needs of area
Program Design, Development, and Implementation Programs and content are developed by the College according to the specifications of the healthcare institution. Ex: Regulatory compliance, mandates, to implement policy, legal considerations, raise skill level, update new technology, risk management, support • Goals • How to Achieve • Target Group • Outcomes • Assessment
Details, Details . . . • Why? • Who? • What? • When? • Where? • How? • $
Providing quality training is an investment in employees that meets the needs of business, stakeholders, job seekers etc. Why Train? INDUSTRY • Healthcare Technology is growing and continuously changing • Maintain credentials • Keeps staff current with industry compliance, regulations • Provides current technical skills for changing technology/facility/ system/service EMPLOYEES • Increases morale through recognition • Increases employee loyalty, retention • Opportunity for entry to a career, individual employee growth, and a ladder for advancement PATIENTS • Patients benefit from more competent workers • Improves data REGION • Jobs Created/Economic Development Ensures the greatest return!
Who Should be Trained? • All levels of employees: physicians, coders, technical staff, direct care personnel, etc. • Everyone requires updated training, skill enhancement, and keeping current on requirements in the healthcare field which are constantly advancing.
What? - Determining Content Use various methods of data collection on an ongoing basis: FORMAL INFORMAL
When? • Medical facilities work 24 hours a day • Classes are customized and delivered at times that coincide with work shifts • Meeting timeline of grants
Where? • Classes are usually held at the hospital’s location • Classes requiring different equipment, software or logistical set ups are held at the College if need dictates
How? • Set up outcomes and goals ahead of time • Reevaluate and reassess continually, making adjustments to fit the needs of the project Providing Incentive • Provide support and opportunity through a learning focused environment • Setting up training time while on work time; release time • Customizing schedules
Other Considerations Educational Institution Healthcare Organization
More Details, Details . . . . “Show Me the Money” Obtaining funding • Grants • Tuition Reimbursement Programs • Employer Investment • Quality Training/Value • Keeping costs curtailed/fixed within the budget • Maximizing benefit • Ensuring future funding Best value for the dollar: The Community College
Win/Win/Win • Hospital gains a better educated workforce, keeping up with technology, maintaining compliance. Patients receive a higher quality of care • Employee gains professional development, new skills, opportunity for advancement • College gains revenue, meets the needs of learners and the workforce • Economy/region gains a better qualified workforce, increased tax base
What’s Working? Healthcare Institution: • Program growth • Successes leads to growth, more hiring, increased services • Use it as a model for other grants • Better statistics, show results and outcomes • Better morale, improved teamwork Patient Care: • Better-served patient Examples of Course Content
Benefits of a Partnership • A steady, repeat relationship with a good partner is beneficial in terms of dealing with the efficiency and volume of the paperwork required when training is funded through a grant • Having a partner that will deliver in a timely manner helps in meeting the criteria of getting the grant, meeting the requirements, and often exceeding the goals.
Implementation Planning Planning More Planning
Looking Ahead Recommendations • Evidence-based planning • Choose partner carefully • Keep abreast of new funding requirements (criteria, qualifications of partners, content, expected future renewal)
THANK YOU Ms. Diane Bachor Winthrop University Hospital 259 First Street Mineola, NY 11530 (516) 663-4918 dbachor@winthrop.org Dr. Ileana M. Carillo Workforce Development Nassau Community College One Education Drive, 356 East Road Garden City, NY 11530 (516) 572-7489 workforce.development@ncc.edu