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Feedback Scale Assessment

Feedback Scale Assessment. Use a structured rating instrument Norm your rating instrument Train or instruct your raters Monitor results and make adjustments. Testing an existing Scale. a) “Back of the envelope” agreement coefficient: # agreements / # agreements + # disagreements

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Feedback Scale Assessment

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  1. Feedback Scale Assessment Use a structured rating instrument Norm your rating instrument Train or instruct your raters Monitor results and make adjustments

  2. Testing an existing Scale a) “Back of the envelope” agreement coefficient: # agreements / # agreements + # disagreements b) Item variability index:  rater 1 – rater 22 C) Response Frequencies

  3. Fixing Problems • Spend time on anchors and assumptions • Change mushy wording • Discuss items that produce high variability • Eliminate bad items • Are some items “global in sheep’s clothes”?

  4. Rater Support is Key • Provide clear directions • Do direct training if possible • Employ physical examples if possible • Discuss disagreements

  5. In Essence… Anchor effectively Document process Train raters a little Assess your instrument

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