440 likes | 551 Views
Speaker notes 11.15 Open – intros us, purpose 4 us you (5) 11.20 Opening Scene (5) 11.25 Presentation (15) 11.40 Forum (10) 11.55 Round up (5) 12.00 Questions (5). people deliver projects. Communication. Leadership . a nd difficult conversations. Saying what needs to be said.
E N D
Speaker notes11.15 Open – intros us, purpose 4 us you (5)11.20 Opening Scene (5)11.25 Presentation (15)11.40 Forum (10)11.55 Round up (5)12.00 Questions (5)
people deliver projects Communication Leadership and difficult conversations Saying what needs to be said
Who we are, what we do Train and coach project people skills
Who we are, what we do Leadership and team development
Who we are, what we do Provide people for live project delivery
Who we are, what we do Run events and away-days
Who we are, what we do Help build organisational capability
Who we are, what we do We help project organisations to grow what it really takes to lead and deliver projects people!
people deliver projects Communication Leadership and difficult conversations Saying what needs to be said
Meet Dave... Watch what happens
people deliver projects I hope this thing is working...
people deliver projects I’m sure I’ll do very well, I’m not an idiot
people deliver projects Oh no, it’s him!
people deliver projects It’s a bloody nightmare.
people deliver projects How’s it going?... Oh where do I begin? There’s no engagement, the launch day had little impact, nobody seems to realise how important this project is, and to cap it all there was the incident with Trevor! Aaaarrggh!
people deliver projects One big problem... YOU !
people deliver projects Didn’t you say THIS was the number ONE priority?
people deliver projects I don’t think YOU are fully engaged!
people deliver projects No, I want you to bloody well DO something
people deliver projects Against yours?
people deliver projects That’s pretty clear What IS he talking about?
people deliver projects One huge problem!
people deliver projects I KNOW!!!
people deliver projects I’ve got him now
people deliver projects Move in for the kill
people deliver projects What ! ? No! No! No!
people deliver projects What do you mean, HOPEFULLY?
people deliver projects You complete and utter *%@*$&!!!
people deliver projects Five good ideas Saying what needs to be said
It starts with taking ownership “I have all the responsibility and none of the authority” Up to Dave? or Down to Alec? ?
People who behave authentically • Know and trust themselves well • Have a wide range of skills • Choose a strategy • Sense the situation • Adapt, in the moment • Come across as their true self • Say what needs to be said • Invest in the relationship • Know and trust themselves well • Have a wide range of skills • Choose a strategy • Sense the situation • Adapt, in the moment • Come across as their true self • Say what needs to be said • Invest in the relationship
Leadership involves courage “Email is great… …especially on days when I just can’t face the team” Courage moment of risk ? Comfort Name the Issue Derived from: Peter Block / Flawless Consulting
Crafting the conversation • Buffer • Name the issue • State what you see, and • How you feel about it • State the consequences • Explain your intent • Invite a response Break the ice or straight to the point ? • Silence • Go again
Take OWNERSHIP Saying what needs to be said - Summary beAUTHENTIC with real LISTENING have the COURAGEto name the issue • and CRAFT the conversation
Back to Dave... This time please help him
Help Dave... Take Ownership Be Authentic Really Listen Have Courage to name the issue and Craft the conversation
Process is necessary, but not sufficient • a strong grasp of process • Wisdom to apply it • Great people skills; and • the qualities of leadership “My detailed software-based Project Plan gives me the perfect illusion of control”
Which project management course? When I’ve done my 5-day process wizardry course I’m going to be a seniorproject manager
Learn by doing • 15 minute(maximum) content pieces • Continual participation • High challenge, high support • Owned by the trainee • Developing self-awareness • Learning by experience • Relevantto real project work • Immediate quality feedback • Personalisedto the individual • Continuing and repetitive
Chat, or have a go yourself! (Stand 9) If you have the courage !
...or send the boss 2009 London 2010 Manchester London Birmingham Bristol Ask for details Free Half-Day Seminars
people deliver projects Thank you Your questions and feedback?