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@Work James H. Brooks, Director of Information Technology, Armstrong Ambulance Service

@Work James H. Brooks, Director of Information Technology, Armstrong Ambulance Service. @Work. Overview Features Uses. @Work. Overview Web based management of operations Historical Map and Call Data Paging Mobile Browser Access. Log On.

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@Work James H. Brooks, Director of Information Technology, Armstrong Ambulance Service

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  1. @WorkJames H. Brooks,Director of Information Technology, Armstrong Ambulance Service

  2. @Work • Overview • Features • Uses

  3. @Work Overview • Web based management of operations • Historical Map and Call Data • Paging • Mobile Browser Access

  4. Log On • User can be assigned to roles for secure access and role based permissions

  5. Main Screen

  6. Menus

  7. Filter Screen • Filters can be applied permanently or for the current session only • Users will only see options they have access to

  8. Filter Screen • Call Type Filter Choices

  9. Filter Screen • Example: Call Type Filter

  10. Full Screen

  11. Snapshots • Can set to any time, not just call time • Shows Vehicles, Map and Open Work

  12. Vehicle Screen

  13. Active Work Screen • Shows Open and Active Work

  14. Search • Allows historical searching for your entire DB • GPS data limited by your vehicle history settings

  15. Search • Sample Search

  16. Search • Which way did that truck go????

  17. Search • Search Tab Information

  18. Search – Mileage Notes • An @Work process runs nightly to add a note to trips with the @Work calculated mileage

  19. Paging • Ability to use RNDB paging

  20. Mobile Device Access

  21. Mobile Device Access

  22. How we are using @Work • Fire Departments / Contracts • Can monitor just the Vehicles / Call Types that apply to them • Facilities can have access to calls that were ordered by them

  23. How we are using @Work • Operations (Field Supervisors) • Real-time vehicle deployment monitoring • Able to page/contact crews immediately about response times and route of travel • MCI / Large Events – able to keep track of resources easily

  24. How we are using @Work • Historical • Mileage Verification • Call Details • Snapshot Performance • Remote Access for management staff • System Monitoring with no RNDB license usage

  25. @Work – New Portal

  26. @Work Open Discussion Q&A

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