1 / 9

IT Service Availability Metrics Report Summary by Trey Felton, COPS/RMS Manager

Review of Net Service Availability metrics as presented by Trey Felton, IT Administration Manager. Includes reports on Retail Transaction Processing, TML, MarkeTrak, and Report Explorer. Insights provided to ERCOT Board of Directors in February 2010.

johnedwards
Download Presentation

IT Service Availability Metrics Report Summary by Trey Felton, COPS/RMS Manager

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Information TechnologyService Availability Metrics Trey Felton Manager, IT Administration COPS/RMS

  2. 2010 Net Service Availability ERCOT Board of Directors

  3. February 2010 Net Service Availability ERCOT Board of Directors

  4. Retail Transaction Processing Availability Summary ERCOT Board of Directors

  5. Retail Transaction Processing Availability Summary (contd.) ERCOT Board of Directors

  6. TML Availability Summary ERCOT Board of Directors

  7. MarkeTrak Availability Summary ERCOT Board of Directors

  8. TML Report Explorer Availability Summary ERCOT Board of Directors

  9. Retail API Availability Summary ERCOT Board of Directors

More Related