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Patient Safety & Human Factors in the curriculum

Develop critical leaders in quality, safety, and governance through human factors approach in health education. Empower advocates for enhancing person-centered outcomes in healthcare. Engage in quality improvement tools and techniques to improve systems and processes. Join programs like MA in Quality Safety and Governance, PgC in Human Factors in Health, and PgC in Quality Improvement. Explore cognitive processes, team communication, leadership, error management, and more. Contact G.Janes@tees.ac.uk for more information.

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Patient Safety & Human Factors in the curriculum

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  1. Patient Safety & Human Factorsin the curriculum Gillian Janes Senior Lecturer/University Teaching Fellow

  2. Learning continuum Building Patient Safety & HF capability and capacity

  3. Human Factors elements addressed: • Effectiveness under pressure, dealing with stress and fatigue, resilience • Cognitive processes and mental workload • Communication and team working • Leadership and followership • Self awareness and personality type

  4. Systems thinking and working • Quality improvement tools and techniques • Situation awareness and decision making • Working in and improving systems/processes • Physical environment e.g. LEAN, equipment design • Distractions • Error (risk management, safety culture)

  5. Some examples…..

  6. New programmes • MA Advancing Quality Safety and Governance in Health & Social Care • PgC Advancing Human Factors in Health & Social Care • PgC Advancing Quality Improvement in Health & Social Care

  7. Programme aims - to develop: MA - criticalchampions/leadersof quality, safety and governance who can demonstrate enhanced person-centred outcomes in H&SC through leading sustainable change. PgC(HF) – critical advocates/leaders of changewho can use a Human Factors approach to enhance the quality, safety and governance of person-centred outcomes in H&SC PgC(QI) - critical advocatesfor quality, safety and governance improvement that will enhance person-centred outcomes in health and social care.

  8. Student Journey Context Critical champions

  9. Programme Structure

  10. Programme Themes

  11. Impact focus – service, students and organisation Critical Friends Stakeholder Support Forum (CFSSF) Person-Centred approach service users, students & sponsors Shared learning – range of disciplines and agencies Learning from and application in the workplace

  12. Any questions? Contact: G.Janes@tees.ac.uk

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