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1. Agenda . Obligatory SMS Flow Carts. Fitting Human Factors Activities to the SMS Puzzle. Selected Current FAA Human Factors Activities. Future International Human Factors Challenges. Discussion (Time Permitting). 2. Agenda . Obligatory SMS Flow Carts. Fitting Human Factors Activities to the SMS Pu
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2. 1 Agenda
3. 2 Agenda
4. 3
5. 4 Pieces to the SMS
6. 5 Agenda
7. 6 SMS Policy and Human Factors
8. 7 Risk Management and Human Factors
9. 8 Safety Assurance and Human Factors
10. 9 Safety Promotion and Human Factors
11. 10 Agenda
12. 11 Selected FAA Activities International Survey of HF
Completion of 2 Operator’s Manuals for HF
Maintenance
Airport Services
Aviation Safety Action Program Support
Action on HF Rulemaking
Training Initiatives for Aviation Safety Inspectors
13. 12 Survey Goals and Methods Purpose: Assess international status of maintenance HF
Look at: HF programs, fatigue management, error management, and training.
Comparison: Compare by regulators, Does it make a difference if there is a rule?
Distribution: Online survey (80 items) to 630 addresses.
This presentation describes a variety of safety practices and opinions prevalent among individuals who work in the international airline maintenance industry. This is only a subset of results from the 80-item survey.
The survey contained 66 items with 12 potential follow-up items. Follow-up items were presented based upon pre-specified responses to specific items. All items were organized into eight categories: (1) demographics, (2) error management, (3) human factors training, (4) fatigue management, (5) proactive human factors support, (6) motivation for a human factors program, (7) human factors metrics, and (8) organizational policies. Two additional items requested comments from respondents about their company’s maintenance program and any general comments about the survey.
N=393 for experience
This presentation describes a variety of safety practices and opinions prevalent among individuals who work in the international airline maintenance industry. This is only a subset of results from the 80-item survey.
The survey contained 66 items with 12 potential follow-up items. Follow-up items were presented based upon pre-specified responses to specific items. All items were organized into eight categories: (1) demographics, (2) error management, (3) human factors training, (4) fatigue management, (5) proactive human factors support, (6) motivation for a human factors program, (7) human factors metrics, and (8) organizational policies. Two additional items requested comments from respondents about their company’s maintenance program and any general comments about the survey.
N=393 for experience
14. 13 Respondent Country and Experience Distribution: Online survey (80 items) 630 addresses.
Returns: 414 respondents (66%) from 54 countries.
Experience: 65% had more than 20 years aviation maintenance experience.
Each country could have had multiple respondents—for example, 160 respondents indicated USA, 35 for Canada.
Though it is obvious that we have a world-wide sample, because we were unable to systematically sample respondents, our conclusions are limited to a descriptive nature and do not necessarily reflect the opinions or practices of the entire aviation maintenance population. The following provides a general overview of the results.
So who answered the survey-some in the audience?
Next I will describe basic characteristics of the sample.
Distribution: Online survey (80 items) 630 addresses.
Returns: 414 respondents (66%) from 54 countries.
Experience: 65% had more than 20 years aviation maintenance experience.
Each country could have had multiple respondents—for example, 160 respondents indicated USA, 35 for Canada.
Though it is obvious that we have a world-wide sample, because we were unable to systematically sample respondents, our conclusions are limited to a descriptive nature and do not necessarily reflect the opinions or practices of the entire aviation maintenance population. The following provides a general overview of the results.
So who answered the survey-some in the audience?
Next I will describe basic characteristics of the sample.
15. 14 Responding Countries Argentina 4
Australia 19
Austria 1
Bahrain 1
Belgium 3
Bolivia 3
Brazil 3
Canada 36
Chile 3
China 3
Columbia 3
Cyprus 1
Denmark 1
Ecuador 1
El Salvador 1
Finland 1
France 3
Germany 6
16. 15 What type of Maintenance Organization? Of the 258 that indicated airline maint department, repair station entire a/c, and repair station components--- 228 indicated the type of airline maint operation with the majority at a major carrier.
You saw the span across the world of respondents—depending upon location the adhere to different regulations –could be voluntary—so we asked what regulatory authority did they design their maint program for?
Of the 258 that indicated airline maint department, repair station entire a/c, and repair station components--- 228 indicated the type of airline maint operation with the majority at a major carrier.
You saw the span across the world of respondents—depending upon location the adhere to different regulations –could be voluntary—so we asked what regulatory authority did they design their maint program for?
17. 16 Summary Findings Worker safety, flight safety, regulatory compliance are important motivators when implementing an HF program
Transport Canada and EASA countries have the most robust programs.
Strong regulations promote strong HF programs.
Fatigue issues are perceived to be important but little action.
When companies have programs they are similar.
Companies record event data but do not use it enough.
18. 17
19. 18 Selected FAA Activities International Survey of HF
Completion of 2 Operator’s Manuals for HF
Maintenance
Airport Services
Aviation Safety Action Program (ASAP)
Action on HF Rulemaking
Training Initiatives for Aviation Safety Inspectors
20. 19 A Training Tool for FAA Inspectors (Time permitting)
21. Human Factors Spectacles
22. 21 Agenda
23. 22 Continued outreach & regulatory cooperation
Creation of Mx audit tools
Address issues of HF on new technologies
Multi-faceted approaches to studying maintenance fatigue
Future Challenges (1 of 2)
24. 23 Extending HF attention to Airport Operations.
Support and capitalize on voluntary reporting system data
Measurement of HF initiatives Future Challenges (2 of 2)
25. 24 Summary