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Our Iceberg Is Melting. By: John Kotter. Main Characters. Fred Alice Louis Buddy The Professor NoNo. The 8 Step Process of Successful Change. Set the Stage Create a Sense of Urgency Need for change; act immediately Pull Together the Guiding Team
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Our Iceberg Is Melting By: John Kotter
Main Characters • Fred • Alice • Louis • Buddy • The Professor • NoNo
The 8 Step Process of Successful Change Set the Stage • Create a Sense of Urgency • Need for change; act immediately • Pull Together the Guiding Team • Leadership skills, credibility, communications ability, authority, analytical skills, and sense of urgency
8 Steps (cont.) Decide What to Do • Develop the Change Vision and Strategy • Clarify future from past; make future a reality
8 Steps (cont.) Make it Happen • Communicate for Understanding and Buy In • Make others understand and accept vision and strategy • Empower Others to Act • Remove barriers • Produce Short-Term Wins • Visible successes A.S.A.P. • Don’t Let Up • Initiate change until vision is a reality
8 Steps (cont.) Make It Stick • Create a New Culture • New behaviors replace old traditions