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June 26, 2003. V A L U E V I S I O N media Annual Shareholders Meeting. Welcome Official Proceedings by Nathan Fagre, General Counsel State of the Company by Gene McCaffery, Chairman & CEO Questions and Answers. Publicly traded on Nasdaq Since 1991 Ticker Symbol: V V T V.
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June 26, 2003 V A L U E V I S I O N media Annual Shareholders Meeting • Welcome • Official Proceedings by Nathan Fagre, General Counsel • State of the Company by Gene McCaffery, Chairman & CEO • Questions and Answers Publicly traded on Nasdaq Since 1991Ticker Symbol: V V T V
5 Year PerformanceConsolidated P&LFiscal Year Ending January 31(millions)
Strategic Priorities • Continued Growth: • Household Distribution • Net Sales • E-Commerce • Accelerate Product and Price Point Diversification • Red Carpet Customer Care Leverage Healthy Balance Sheet With No Debt
Continued Growth: Household Distribution 7-11% 15% 29% Total Universe of Homes90 million 37% Millions 40% Before NBC Post NBC
Continued Growth: Net Sales 14-17% 20% 20% 46% Millions 68%
Continued Growth: ShopNBC.com Vital Stats Unique Visitors 340,000 / mo. User Sessions 1.1 million / mo. Page Views 22.6 million / mo. Avg. Visitor Session 15 minutes
Continued Growth: E-Commerce Net Sales 33-38% 2002 Net Sales of $94 million, up 52% over LY 17% of total sales 52% 121% Millions 600%
Accelerate Product and Price Point Diversification • Merchandising Vision: 2003 and Beyond • Exceptional quality, • must-have products • across a broad range of categories • like no other shopping network • that reflect great values • sold by experienced and • trustworthy hosts.
Current Merchandising Mix Note: Actual data for ShopNBC. QVC, HSN are 2000 estimates by MSDW. Great opportunity to enter new categories >> Broaden customer appeal
Continued Product Diversification • Achieving Vision • Continue to grow jewelry • Continue to diversify product lines • Add business categories with broader appeal
ShopNBC Red Carpet Care Exciting New Path To Stronger Customer Relationships
What is Red Carpet Care? • New Customer Service Paradigm • Competitive Advantage • World-Class Standards • Benchmarked Against the Best • Company-wide Action Plan • Best Customer Experience
V A L U E V I S I O N media Annual Shareholders Meeting The End