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Royal Aeronautical Society : Using QAS to capture accurate contact details

Royal Aeronautical Society : Using QAS to capture accurate contact details. Presented by: Andrew Little Date: 25 th May 2007. QAS and The Royal Aeronautical Society.

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Royal Aeronautical Society : Using QAS to capture accurate contact details

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  1. Royal Aeronautical Society : Using QAS to capture accurate contact details Presented by: Andrew Little Date: 25th May 2007

  2. QAS and The Royal Aeronautical Society “Using QAS within our membership department and online membership portal ensures we capture accurate data. Without QuickAddress Pro, we’d be fighting a losing battle against our competitors”

  3. Who are we? An international membership-based organisation focussed on the aerospace and aviation sectors

  4. What we do • Events: • Conferences, Seminars and Lectures • Information Resource: • Publications, Papers and Library Archive • Professionalism in Aerospace/Aviation Sectors: • Opportunities that exist in the sectors • Career development • Professional qualifications

  5. The vital ingredient • 19000+ Individuals: • In 100 Countries • Students to Industry Leaders • Civil and Military • 130+ Corporates: • Major Primes • SMEs • Support Services MEMBERS

  6. Membership activity • At least 250,000 mailers annually • Magazines and Newsletters • Annual invoice (and reminders) • Targeted mailings to groups of members • Event promotion and other initiatives

  7. Problems before QAS Returned mail • Wasted budget • Poor brand perception • Unprofessional administration Paper based applications • Increased risk of error in contact details Staff morale • Membership dept - lots of manual work/admin

  8. On-line Membership portal Name and address validation Updating of members’ details Payment of fees with receipts Membership Department Signing up new members Accurate address capture General administration Solution

  9. Benefits to RAES • Improved customer service to RAeS Membership • Increase in brand perception & professional service • Increase in business efficiency in membership dept • More effective mailings with less wastage

  10. Thank you for listening Presented by: Andrew R. Little Date: 25th May 2007 www.qas.co.uk

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