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Update: Water Utilities Low-Income Program Participation

Explore methods to improve the accuracy of estimating low-income customer participation rates in water utility assistance programs. Review current methodologies, challenges, and potential enhancements like GIS and utility data collection to ensure effective outreach and enrollment. Join the upcoming workshop for valuable insights.

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Update: Water Utilities Low-Income Program Participation

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  1. Update: Water Utilities Low-Income Program Participation LIOB Meeting – September 2011 Carolina Contreras CPUC – Division of Water and Audits

  2. Participation Rate Methodology • Per DWA’s 2007 “Assessment of Water Utility Low-Income Assistance Programs” Report. • Method has shortcomings and limitations for estimating eligible customers. • DWA’s estimate of participation rates is a broad estimate that may over or under estimate penetration.

  3. 2010Combined Participation Rate = 29.4% 2010 Net New Enrollments = 10,264 2010 Total Enrollments = 111,631 - 2006 and 2007 rates per DWA’s 2007 “Assessment of Water Utility Low-Income Assistance Programs” - 2008 Data Not Available - 2009 and 2010 rates based on Annual Reports and Utility responses to Data Requests

  4. Revision to Estimation Method • For use with 2010 Census Data. • Future Informal Workshop to discuss proposals and other estimation methods including the use of: • GIS • Data collected by Utilities • Energy IOU estimation practices

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