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Quality and its importance in global trade

Quality and its importance in global trade. Workshop Belgrade, 7 June 2003 Josef Brodesser RFL Project An EU-funded project managed by the European Agency for Reconstruction. Quality Management Principles. Mutually beneficial supplier relationships

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Quality and its importance in global trade

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  1. Quality and its importance in global trade Workshop Belgrade, 7 June 2003 Josef Brodesser RFL Project An EU-funded project managed by the European Agency for Reconstruction

  2. Quality Management Principles Mutually beneficial supplier relationships An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value. Quality & Global Trade

  3. Process Model (ISO 9001:2000) Product Realization Continual Improvement of the Quality Management System Management Responsibility Customer Customer Measurement Analysis and Improvement ResourceManagement Satisfaction Output Input Requirements Product Quality & Global Trade

  4. Process Model (ISO 9004:2000) Product Realization Continual Improvement of the Quality Management System Interested Parties IntertestedParties Management Responsibility Measurement Analysis and Improvement ResourceManagement Satisfaction Output Input Requirements Product Quality & Global Trade

  5. Return on investment Improved operational results Improved market share Improved profits Stability Growth Partnership and mutual understanding Benefits for Owners and Investors Suppliers and Partners Quality & Global Trade

  6. Benefits for Society • Fulfilment of statutory and regulatory requirements • Improved health and safety • Reduced environmental impact Quality & Global Trade

  7. Quality and world agro trade -the importance of TBT and SPS • WTO-members have to consider rules and declarations that were agreed upon, and whose disregard can lead to sanctions through the other members: • Technical commercial hindrances (Technical Barriers to Trade, TBT) • Health protection and quarantine measures (Sanitary and Phytosanitary Measures, SPS) Quality & Global Trade

  8. Crucial points - structural QM deficits • the application of QM systems is incomplete without suitable and recognized accreditation bodies, if: • necessary structural conditions are not given, • consistent and recognized QM systems cannot be implemented without external input. Quality & Global Trade

  9. Crucial points - technical QM deficits • reference materials, certified reference materials as objective means for assessment of technical competence in accreditation is lacking, • traceability to SI units, traceability in analysis, basic standards. Quality & Global Trade

  10. Crucial points - infrastructure • locally or regionally only few laboratories with little competition and at limited cooperation exist (e.g. for validation of analytical methodology), • limited possibility for selecting competent institutions, or for excluding less competent ones, • a small number (more qualified) labs have mutual communication problems. Quality & Global Trade

  11. Crucial points - QM implementation • demands concerning internal and external quality control for analytical labs are observed, and they are regarded as desirable, but: • may not be considered seriously, because internally or from sides of the customers there are no strict demands. Quality & Global Trade

  12. Crucial points - QM implementation • within the management of an institution exists inadequate technical competence to judge the real service state concerning quality, efficiency and (internationally) competitive capacity; • no clarity exists which additional expenditure and benefit the introduction of QM systems for an institution actually will bring. Quality & Global Trade

  13. Summary and conclusion • QM, accreditation, certification mean challenges and opportunities for national economies to enable successful participation in international trade and in the frame of WTO; • QM is an essential tool for the development of the national economy. Quality & Global Trade

  14. Summary and conclusion • QM is a long term approach for the continuous improvement of quality; • national economies should use QM for placing quality products locally and on the world market; • to remove a mountain one begins with bearing away small stones. Quality & Global Trade

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