40 likes | 133 Views
COMMUNICATION. WHAT TYPE OF COMMUNICATOR ARE YOU?. TYPES OF COMMUNICATION. PASSIVE Inability or unwillingness to express thoughts or feelings Don’t stand up for themselves or defend beliefs AGGRESSIVE Try to get their way through bullying or intimidation Do not consider rights of others
E N D
COMMUNICATION WHAT TYPE OF COMMUNICATOR ARE YOU?
TYPES OF COMMUNICATION • PASSIVE Inability or unwillingness to express thoughts or feelings Don’t stand up for themselves or defend beliefs • AGGRESSIVE Try to get their way through bullying or intimidation Do not consider rights of others Attack the other person, not the problem in arguments • ASSERTIVE Expressing thoughts or feelings clearly & directly without hurting others Defend attitudes and beliefs, respect rights of others
COMMUNICATION • Only 10% of communication is the words we say • The other 90% consists of: tone of voice and body language. • Communication also involves listening. • Barriers to communication may involve: image and identity issues, unrealistic expectations, lack of trust, prejudice, gender stereotyping
EFFECTIVE COMMUNICATION • SKILLS NECESSARY: SPEAKING, LISTENING, AND BODY LANGUAGE • GOAL IS TO USE ASSERTIVE COMMUNICATION • USE “I” MESSAGES TO CONVEY YOUR FEELINGS WITHOUT BLAMING OR NAME-CALLING