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Writing effective applications Part 2: Interviews. Nikki Penhaligon, PhD Careers & Employment. Learning objectives - Interviews. Develop an understanding of: Preparation Researching your audience Anticipating questions How to form an introductory/closing statement During
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Writing effective applications Part 2: Interviews Nikki Penhaligon, PhD Careers & Employment
Learning objectives - Interviews Develop an understanding of: • Preparation • Researching your audience • Anticipating questions • How to form an introductory/closing statement • During • Managing your nerves • Body language and interpersonal processes • Structuring your answer • After • The importance of reflection
How would you answer the following question......? Tell me about a time when you had to deal with a difficult co-worker
Preparation – What to expect • What are YOUR interview experiences? ASK! Unstructured Office Panel Formal Coffee Shop Boardroom Structured Informal
Preparation - Researching your audience! • About the interview: • Date-Time-Location-Parking • Style of interview • The interviewers roles and positions • The organisation: -Who are they? What do they stand for? Where are they heading? • What should I wear? • Read the job ad/position description – AGAIN!
Anticipating Questions • Split the room • Read the position description/application form provided • In groups, generate the following questions: • Generic • Behavioural • Situational/hypothetical
Know yourself Personality Motivations Skills Knowledge Abilities Capabilities Attributes Values Interests Experiences And understand how they link to the position
Activity: Think Pair Share • Introductory statement (what will you say when you are 1st introduced to the Interviewer(s)) • Closing statement (prepare a statement that summarises your keys attributes) • Questions to ask at the end (prepare some questions to ask the interviewers)
Managing Your Nerves • Reflective activity • How do you know when your nervous? • What do you do? • How could you manage your reaction?
Strategies to Manage Your Nerves • PMR (before the interview) • Releasing physical tension during the interview • Take a sip of water • Deep breathing • Paraphrasing • Stop – Breathe – Think - Speak
Speak with your Look away to think
Reading the Interviewers Non-Verbals Are they telling you, you haven't answered the question? Are they telling you to continue and tell them more? Are they telling you to stop talking?
The Key to a Perfect Answer Situation (context) Task(s) Actions required Result Learning Use recent examples from study, work, social, sport…. Stick to 1-3mins response. Then ask if they want more information.
Reflection : What do I do AFTER the Interview? • Reflect on the questions asked and how you responded • Make notes to help you next time • Don’t agonise over perceived blunders • Phone and thank them for the opportunity of the interview • If unsuccessful, ring to request feedback
Interview practice! • Get into groups of 3 • Interviewer • Interviewee • Observer • Grab a parcel • 2 minutes per person. Give feedback using your booklets
Interviews: True or False? Q1. I don’t need to prepare, all the preparation has already been done when I answered the selection criteria Q2.I should research the panel members before my interview Q3. When introduced to the interview panel (and when leaving), I should shake their hands and call them by their name Q4. All the people on my panel will be highly knowledgeable in my field
Interviews: True or False? Q5. The first interview question will be easy Q6. I should answer interview questions immediately so as not to look like I don’t know that answer Q7.I can use the STAR (L) method to formulate my response Q8. It’s a good idea to prepare a closing statement
Find out more www.careers.qut.edu.au SERVICES FOR STUDENTS CONTACT CAREERS & EMPLOYMENT Location: Gardens Point Campus Level 2, X Block Reception: Room X226 Kelvin Grove Campus Level 4, C Block (Above the Refectory) Caboolture Campus Student Centre - J Block • Careers Fairs • Careers and Futures Fair • Education Careers Fair • International Careers Fair • Virtual Careers Fair • Career Mentor Scheme • Career Counselling • Undergraduate • Postgraduate • International • Graduate Outcomes • Job Seeking Resources • Job Vacancy Lists – QUT CareerHub • Casual Jobs • Graduate/postgraduate jobs • Jobs whilst studying • Vacation Jobs • On-Campus Presentations • Work Experience Insurance • Workshops and Workbooks • Resume Checking • Response in 5 working days • Email careers@qut.edu.au Opening Hours: Monday – Friday 9am – 5pm Phone: Gardens Point: 07 3138 2649 Kelvin Grove: 07 3138 3488 Caboolture: 07 5316 7400 Email: careers@qut.edu.au