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Selecting a User Survey Instrument and Adapting to Institutional Needs

Selecting a User Survey Instrument and Adapting to Institutional Needs. Boston University Libraries Assessment Committee members: Dan Benedetti, Mugar Memorial Library Kate Bronstad , Alumni Medical Library David Fristrom , Science & Engineering Library

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Selecting a User Survey Instrument and Adapting to Institutional Needs

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  1. Selecting a User Survey Instrument and Adapting to Institutional Needs Boston University Libraries Assessment Committeemembers: Dan Benedetti, Mugar Memorial Library Kate Bronstad, Alumni Medical Library David Fristrom, Science & Engineering Library Dan Piekarski, Pardee Management Library Linda Plunket, Educational Resources Library Jim Skypeck, Theology Library Alex Solodkaya, Educational Resources Library Sarah Struble, Mugar Memorial Library BU’s Assessment Committee thanks UW’s Assessment Committee for their openness and support

  2. Factors Influencing Choice Possible Survey Tools

  3. Objectives for Conducting User Surveys Better serve users Anticipate user needs in changing environments Data driven resource allocation Align strategy and assessment

  4. Reasons to Adapt UW’s User Survey • Ease of interpretation of results • Ease of communicating results • Triennial model • Adaptable for local needs • Support from UW’s Libraries

  5. Local Adaptations Tailored questions to local situation Requested IRB approval Only web-based format and distribution Used Survey Monkey

  6. Process of Adapting UW’s User Survey

  7. BU Faculty Library Survey 2010 UW Faculty Library Survey 2010

  8. UW Faculty Library Survey 2010 BU Faculty Library Survey 2010

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