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Notes

Appendix II Accommodation Review Workspace Performance Improvement The London Borough of Ealing Study Findings, Workspace Models & Conceptual Stacking 12 December 2007. Notes. All data and analysis in this document is based on the following: Information provided by LBE on 07 December 2007:

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  1. Appendix IIAccommodation ReviewWorkspace Performance ImprovementThe London Borough of EalingStudy Findings, Workspace Models & Conceptual Stacking12 December 2007

  2. Notes • All data and analysis in this document is based on the following: • Information provided by LBE on 07 December 2007: • Team staffing numbers • and 10 December 2007: • Team location plans • Team directorate associations • Work setting utilisation data collected in July and October 2007 • Where team staffing numbers were not supplied then these were estimated based on the planned occupancy ratio of 125% (5:4) • Where teams reached 100% utilisation during the study period we have not made any adjustment for staff members who might have left PH to work elsewhere

  3. Study Findings Summary

  4. Perceval House (NB: Calculations made prior to recent moves into PH including accounts payable and housing) Staffing (estimated) 1917 / 86 teams Occupancy 122% Maximum* utilisation 82%(1296) Minimum* utilisation 63%( 996) Mean* utilisation 73%(1142) 41 teams reaching 100% utilisation Storage demand PH 3878 m Storage demand Annex 528 m Total storage demand 4406 m * Not including ground floor † Not including personal storage pedestals, communal high density storage, communal misc storage for stationery etc

  5. Directorate Groupings

  6. Maximum Utilisation Minimum Utilisation Mean Utilisation Work-setting Occupancy Staffing Floor Directorate Grouping 1st Keith Townsend Environmental Services 37 30 123% 83% 50% 70% 1st Keith Townsend Switchboard 12 10 120% 100% 50% 73% 1st Keith Townsend Social Services 12 10 120% 70% 30% 47% 1st Keith Townsend Call Centre Management 5 4 125% 75% 0% 15% 1st Keith Townsend Multi Media Team 27 22 123% 82% 50% 68% 1st Keith Townsend Housing Benefits Back Office 100 80 125% 95% 55% 77% 1st Keith Townsend Parking Services 67 47 143% 89% 70% 83% 1st Keith Townsend Environmental Crime 27 22 123% 86% 45% 67% 1st Keith Townsend Revenues Call Centre 18 18 100% 100% 50% 81% 1st Keith Townsend Parking Call Centre 6 6 100% 100% 50% 83% 1st Keith Townsend Income Reconsiliation 3 3 100% 100% 67% 93% 1st Keith Townsend Call Centre & Reception Management 2 2 100% 100% 0% 80% 1st Keith Townsend Parking Call Centre mgt 2 2 100% 100% 0% 90% 1st Keith Townsend Beneifits Call Centre & Debt Centre 26 21 124% 90% 52% 72% 1st Keith Townsend Customer Services & Operations 15 12 125% 83% 33% 63% 4th Keith Townsend Town Planning 64 48 133% 98% 69% 86% 4th Keith Townsend Building Control & Surveying Services 30 24 125% 96% 54% 77% 4th Keith Townsend Repairs & Adaptions 13 14 93% 100% 50% 79% 4th Keith Townsend Planning Policy & Transport Proj inc WLT 39 31 126% 97% 65% 87% 4th Keith Townsend Highways Management 26 21 Directorate Group – Environment and Customer Services 124% 100% 76% 95% 4th Keith Townsend Lib, Learning & info + Adult Learning + Major Projects and Assets 12 15 80% 100% 60% 87% 4th Keith Townsend Active Ealing 6 11 55% 100% 64% 88% 4th Keith Townsend Parks & Cemetries 36 24 150% 100% 50% 77% 4th Keith Townsend Environment Directors 7 6 117% 100% 67% 90% 5th Keith Townsend Arts, Community Centres and Registrars 2 2 100% 100% 0% 70% 5th Keith Townsend TEMP Envirocrime 10 8 125% 100% 0% 49% estimated Allocated Work-settings 493 Occupancy 123% Staffing 604 Maximum utilisation 89% / 439 Minimum utilisation 66% / 323 Mean Utilisation 77% / 382

  7. Directorate Group – Regeneration and Housing estimated Allocated Work-settings 168 Occupancy 130% Staffing 219 Maximum utilisation 88% / 148 Minimum utilisation 49% / 83 Mean Utilisation 76% / 128

  8. Directorate Group – Corporate Resources estimated Allocated Work-settings 367 Occupancy 123 % Staffing 450 Maximum utilisation 82% / 301 Minimum utilisation 64% / 235 Mean Utilisation 73% / 268

  9. Directorate Group – Children and Adults estimated Allocated Work-settings 478 Occupancy 119% Staffing 567 Maximum utilisation 76% / 361 Minimum utilisation 51% / 246 Mean Utilisation 65% / 309

  10. Directorate Group – Chief Executives Office estimated Allocated Work-settings 68 Occupancy 113% Staffing 77

  11. Potential space on toWorkspace Models

  12. Workspace models Note: Consultants were requested to model a number of scenarios which ranged from all staff working from a fixed work station (1:1) to a completely flexible layout with no fixed work stations and their impact upon total capacity.

  13. Workspace model - option1 • Scenario Based on assumed principles: • All workspaces are shared within team (‘Team’ work-settings) only • ‘Team’ work-setting allocation based on maximum number of utilised work-settings • Caution would have to be taken with groupings which reached 100% utilisation levels

  14. Workspace model option1 – Team allocations Environment & Customer Services Work-settings 461 Staffing 604 Occupancy 131% estimated

  15. Workspace model option 1 – Team allocations Housing and regeneration Work-settings 160 Staffing 219 Occupancy 137% estimated

  16. Workspace model option 1 – Team allocations Corporate Resources Work-settings 315 Staffing 450 Occupancy 143% estimated

  17. Workspace model option 1 – Team allocations, Children & Adults Work-settings 413 Staffing 567 Occupancy 137% estimated

  18. Workspace model option1 – Team allocations, Chief Executive Work-settings 66 Staffing 77 Occupancy 117% estimated

  19. Workspace model option 1 – Stacking Plan, sample floor (1st Floor) (KT = Keith Townsend, Environment and Customer Services) KT KT KT KT

  20. Workspace model option 1 – Stacking Plan, sample floor (2nd Floor) (DA = David Archibald, Children and Adults) DA DA DA DA

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