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How to Get Campus Buy-In. Leading from the Middle. What do you mean, “buy-in”?. “Wheel of Risk” Risk Management and Insurance - A Handbook of Fundamentals NACUBO 1983. Set the Stage. Create allies among your fellow administrators
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How to Get Campus Buy-In Leading from the Middle
What do you mean, “buy-in”? “Wheel of Risk” Risk Management and Insurance - A Handbook of Fundamentals NACUBO 1983
Set the Stage • Create allies among your fellow administrators • Natural allies usually found in public safety, finance, EH&S, human resources • Know your fellow administrative department managers • Support them whenever possible • Call rather than e-mail on sensitive issues or where it appears that your interests diverge
Set the Stage • Know your institution • Values • Resources • Priorities • Help your institution get to know you • Web site • Newsletter • Training • FAQ’s
Form the Proposal • Keep it simple and precise • Why is it needed? Tell stories to illustrate. • When is it needed? • Who / what departments will be affected? • What will be the affects of the program -- financial, programmatically, administrative? • What are consequences of not doing?
Analyze the Issues • Who has ultimate control for the project? • President? Treasurer? Dean of the College? • Are there any potential stoppers? • Trustees? Faculty? Others? • What flexibility is there in implementation? • Can participating departments share ownership?
Communicate • Be a resource, not a dictator • Test on allies first – refine as needed • Bring in key depts who will be impacted – be open to suggestions to help “make it their idea” • Help affected depts see benefits • Collaborate on how to announce policy change to campus
Implement • When full consensus is achieved, “make it so” • Get the message out – e-mail, memo and/or web • Follow up on departments that are implementing – build ownership if applicable • Remind departments if process is repetitive • Refine process as needed
Monitor and Refine • Report on how it went/is going to concerned managers • Refine processes based on results • Remind departments as needed if program is ongoing
Remember • Never ask for unnecessary administrative activity • Build consensus before launching a project !! Good Luck !!