The Future Of Work V2

1. The Future of Work It’s all About the Small Stuff 21 January 2010 Hugh D. Culver

7. My one thing…

8. Small stuff… • Leadership: • Tension • Delegation • Leverage • From crazy-busy to effective: • Plan for the week • Block time • Get off the email • Recharge time • Stop Doing List • Clean your Window • Asking • Commit

9. Top 10 New Years Resolutions… • Stop smoking • Get Fit • Lose Weight • Enjoy Life More • Quit Drinking • Get Organised • Learn Something New • Get Out of Debt • Spend more time with the Family • Help Others

10. Creative Tension…

11. DELEGATION “The proper question is not, 'How can people motivate others?' but rather, 'How can people create the conditions within which others will motivate themselves?‘” Edward Deci.

12. THE DELEGATION CYCLE ClearExpectations Need Acknowledge Rationale Autonomy Confirm • Goals: • Growth • Work • Engaged

13. Moving your Fulcrum for Leverage • Asking • Mentoring • Coaching • Clear delegation • Change your mantra From: “If you want it done right….” To: “ Get it done right by getting the right person to do it” From: “There isn’t enough time to show someone how to…” To: “There will never be enough time until I make it.” • Improve systems • Go-to help systems • Document processes • Value your time more.

23. Plan for the Week Day Planner Action Plan Long term goals End of Day Friday • Boulders (chunks only) • Specific targets • Reoccurring goals • Personal goals.

24. Block Time..

25. Email… • emails sent by U.S. retailers and wholesalers this year will hit 158 billion and grow 63% to 258 billion in 2013. - Forrester's US Email Marketing Volume Forecast (2008) • > ¼ of email consumers received was marketing. - JupiterResearch (2007) • Only 22% of professionals bother to unsubscribe. - Return Path (2007) • More than seven out of 10 employed respondents checked their personal email at work - and nearly one-third did so more than three times a day. - AOL/Beta Research Corporation (June 2008) • Nearly one-quarter of Internet users surveyed said they were most likely to check their email upon waking. - AOL/Beta Research Corporation (June 2008)

26. Email… • 59% of people emailing from portable devices are checking email in bed while in their pajamas; • 53% in the bathroom; • 37% are checking email while they drive; and • 12% admit to checking email in church. -AOL (2007)

27. Get off the eMail… • Goal: limit time spent (esp. in AM) • Use the right medium • If you open it, deal with it • Turn notification off • Use the Subject Line • Restrict emails to one topic • Create standard replies • Limit the use of CC’ing • Use ShortCut Keys • Use Organize to pre-sort

31. Stop Doing List • Checking email between ___PM and ___AM • Being available all the time • Taking work home (thinking about) every night • Fake delegation and bailing people out • Allowing clutter • Thinking I have to finish what I start • Starting the morning with email • Equating ‘busy’ with ‘success’ • Making people subordinate to my blackberry • Reading the news.

32. Recharge “You can only expend as much energy as you create.” Jim Loehr

34. V

35. VI

36. VII

37. VIII

38. IX

39. SIX

40. Windows @ work • “The old way was better” • “You can suggest ideas here all you want, but…” • “I will never get on top of this workload.” • “There’s nothing I can do – it’s not my job.” • “It’s always going to be like this, until ___________ leaves/dies.” • “I like change…change it back to the way it was!” • “I don’t procrastinate…..I just plan longer than everyone else”..

41. How to Clean Your Window • Accurate thinking • Forgiveness • M.R.I. (Most Respectful Interpretation)

42. Ask!

43. My one thing…

44. “We are what we repeatedly do. Excellence, therefore is not an act but a habit.” Goethe

45. “Excellence, is not an act but a habit.”